Summary
Overview
Work History
Education
Skills
Timeline
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Casie Jumper

Greer

Summary

Dynamic Store Manager and District Trainer at Dollar General with a proven track record in operational efficiency and team building. Successfully reduced employee turnover through tailored training programs and enhanced store performance via strategic sales initiatives. Skilled in coaching, mentoring, and fostering strong vendor relationships to optimize operations.

Overview

11
11
years of professional experience

Work History

Store Manager District Trainer

Dollar General
08.2019 - Current
  • Ensured a safe working environment for all employees by adhering strictly to company safety guidelines while also promoting workplace safety awareness through regular trainings.
  • Contributed to the development of company-wide policies or procedures by participating in management conferences and collaborating with peers from other districts on various projects.
  • Reduced employee turnover rates by creating comprehensive training plans tailored to individual needs based on skillsets gaps identified during evaluations.
  • Established strong relationships with vendors and suppliers, ensuring optimal pricing negotiations and timely product deliveries.
  • Developed and executed district-wide training programs for store managers, improving overall management skills within the region.
  • Increased overall store performance by implementing effective sales strategies and exceptional customer service techniques.
  • Mentored new store managers within the district, sharing best practices and providing guidance for a smooth transition into their leadership roles.

Assistant Branch Manager

World Finance
06.2014 - 08.2019
  • Supported the Branch Manager with daily tasks, ensuring smooth branch functioning and effective communication amongst team members.
  • Trained and developed new team members in alignment with branch service standards and objectives.
  • Monitored daily branch activities, quickly identifying areas requiring improvement or corrective action to maintain operational excellence.
  • Oversaw successful completion of internal audits with minimal findings, demonstrating strong adherence to bank policies and regulations.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.

Education

Associate of Applied Science - Business Management

Piedmont Technical College
Greenwood, SC

Diagnostic Medical Sonographer

Greenville Technical College
Greenville
05-2027

Skills

  • Store operations
  • Operational efficiency
  • Coaching and mentoring
  • Recruitment and hiring
  • Cashiering
  • Cash management
  • Team building
  • Customer engagement
  • Loss prevention
  • Manager training
  • Store leadership
  • Employee training and hiring

Timeline

Store Manager District Trainer

Dollar General
08.2019 - Current

Assistant Branch Manager

World Finance
06.2014 - 08.2019

Associate of Applied Science - Business Management

Piedmont Technical College

Diagnostic Medical Sonographer

Greenville Technical College

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Casie Jumper