Summary
Overview
Work History
Education
Skills
Timeline
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Cassandra Mizell

Summerville

Summary

Customer service professional with extensive experience at Lowe's, excelling in problem resolution and team collaboration. Proven ability to enhance customer engagement through effective product selection and promotional strategies. Skilled in operating forklifts and high-reach equipment, ensuring efficient inventory management and support for seamless operations.

Overview

9
9
years of professional experience

Work History

Customer Service Associate

Lowe's
04.2025 - Current
  • Assisted customers with inquiries and resolved issues efficiently.
  • Provided support in maintaining product knowledge to enhance customer.

Line Receiver

Lineage Logistics - Cold
10.2018 - 02.2025
  • Received and inspected incoming shipments for accuracy and quality compliance
  • Organized inventory in designated storage areas to optimize space and accessibility
  • Utilized warehouse management system to track stock levels and manage orders
  • Operate forklift/high-reach to keep production flowing.

Sales Associate / Sales Specialist

Lowe’s
09.2016 - 10.2018
  • Assisted customers in product selection to enhance shopping ensuring they had all items to complete their project.
  • Collaborated with management to implement promotional strategies, increasing customer engagement.

Education

High School Diploma -

Effingham County High School
Springfield, GA

Skills

  • Customer service
  • Customer support
  • Problem resolution
  • Team collaboration
  • Equipment operating: forklift, highreach and cherry picker

Timeline

Customer Service Associate

Lowe's
04.2025 - Current

Line Receiver

Lineage Logistics - Cold
10.2018 - 02.2025

Sales Associate / Sales Specialist

Lowe’s
09.2016 - 10.2018

High School Diploma -

Effingham County High School

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Cassandra Mizell