Cassandra Mizell
Summerville
Summary
Customer service professional with extensive experience at Lowe's, excelling in problem resolution and team collaboration. Proven ability to enhance customer engagement through effective product selection and promotional strategies. Skilled in operating forklifts and high-reach equipment, ensuring efficient inventory management and support for seamless operations.
Overview
9
9
years of professional experience
Work History
Customer Service Associate
Lowe's
04.2025 - Current
- Assisted customers with inquiries and resolved issues efficiently.
- Provided support in maintaining product knowledge to enhance customer.
Line Receiver
Lineage Logistics - Cold
10.2018 - 02.2025
- Received and inspected incoming shipments for accuracy and quality compliance
- Organized inventory in designated storage areas to optimize space and accessibility
- Utilized warehouse management system to track stock levels and manage orders
- Operate forklift/high-reach to keep production flowing.
Sales Associate / Sales Specialist
Lowe’s
09.2016 - 10.2018
- Assisted customers in product selection to enhance shopping ensuring they had all items to complete their project.
- Collaborated with management to implement promotional strategies, increasing customer engagement.
Education
High School Diploma -
Effingham County High School
Springfield, GASkills
- Customer service
- Customer support
- Problem resolution
- Team collaboration
- Equipment operating: forklift, highreach and cherry picker
Timeline
Customer Service Associate
Lowe's
04.2025 - Current
Line Receiver
Lineage Logistics - Cold
10.2018 - 02.2025
Sales Associate / Sales Specialist
Lowe’s
09.2016 - 10.2018
High School Diploma -
Effingham County High School