Cassidy Wagner
Piedmont
Summary
Dynamic healthcare leader with extensive experience at Encompass Health, excelling in interdisciplinary collaboration and compliance monitoring. Proven track record in reducing readmissions and enhancing patient advocacy through innovative case management strategies. Skilled in utilization management, ensuring quality care while adhering to Medicare guidelines. Committed to driving improvements in patient outcomes.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Director of Case Management
Encompass Health
Anderson
01.2025 - Current
- Oversees the daily operations of the case management department including staffing, KPIs, and Medicare regulatory guidelines.
- Participates in hospital committees focused on improving overall quality of care while controlling costs.
- Coordinates with departmental leaders to ensure that quality patient-centered care is achieved hospital-wide.
- Monitors utilization trends within the facility in order to identify areas for improvement.
Case Manager II, Part Time
Encompass Health
Anderson
08.2021 - 01.2024
- Facilitated safe and appropriate discharges by beginning discharge planning upon admission.n
- Communicated with families to promote continuity of care post-discharge.
- Collaborated with an interdisciplinary team on goals and discharge recommendations.
- Ensured compliance on quality of care indicators in documentation
Occupational Therapist, PRN
Ageility Rehab Services
Anderson
04.2019 - 05.2022
- Provided individualized OT services to increase quality of living and independence with ADLs in the assisted living/independent living settings
- Documented all treatments, progress notes, and plans of care in accordance to Medicare guidelines
School-Based Occupational Therapist
Sunbelt Staffing LLC
Williamston
10.2019 - 06.2020
- Participated in IEP/transition planning meetings and collaborated with academic team for treatment plan implementation
- Documented all services/plans of care using EHR while maintaining government compliance for Medicaid
Community-Based Occupational Therapist
Tri-County Therapy
Anderson
08.2018 - 05.2019
- Completed screenings, evaluations, and treatments for pediatric populations ranging from infants to school-aged, with various diagnoses
- Performed documentation appropriately for all payors, including private insurance, Medicaid, BabyNet, and TEFRA state funding
Behavioral Health Occupational Therapist
Grafton Health Network
Midlothian
08.2013 - 07.2018
- Evaluated students for IEPs, designed and implemented individualized therapy treatment, and formed achievable, quantitative goals to reflect progress
- Designed audit system to increase compliance for school district payment reimbursement
Education
Master of Business Administration -
University of Richmond
Richmond, VA12.2018
Master of Science - Occupational Therapy
Shenandoah University
Winchester, VA12.2012
Bachelor of Science - Health Science, Psychology
Clemson University - Calhoun Honors College
Clemson, SC12.2008
Skills
- Interpersonal communication
- Readmission reduction
- Interdisciplinary collaboration
- Patient advocacy
- Compliance monitoring
- Utilization management
Certification
Certified Case Manager (CCM)
Occupational Therapist licensed in SC (OTR/L)
Timeline
Director of Case Management
Encompass Health
01.2025 - Current
Case Manager II, Part Time
Encompass Health
08.2021 - 01.2024
School-Based Occupational Therapist
Sunbelt Staffing LLC
10.2019 - 06.2020
Occupational Therapist, PRN
Ageility Rehab Services
04.2019 - 05.2022
Community-Based Occupational Therapist
Tri-County Therapy
08.2018 - 05.2019
Behavioral Health Occupational Therapist
Grafton Health Network
08.2013 - 07.2018
Master of Business Administration -
University of Richmond
Master of Science - Occupational Therapy
Shenandoah University
Bachelor of Science - Health Science, Psychology
Clemson University - Calhoun Honors College
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