Cassie Summerall
Premium Retail Services Inc
Belton
10
years of professional experience
Managed daily store functions, leveraging 15 years of experience to optimize sales performance and elevate customer satisfaction.
Work History
Sales Manager
1 Year 5 Months- Led sales team to achieve quarterly targets through effective coaching and performance management.
- Developed and implemented strategic sales plans to penetrate new markets and enhance customer engagement.
- Analyzed market trends to identify opportunities for growth, driving product positioning strategies effectively.
- Collaborated with marketing teams to execute promotional campaigns, resulting in increased brand visibility.
Asst Manager
2 Years 4 Months- Supervised daily operations, ensuring adherence to company standards and policies.
- Trained and mentored new team members on product knowledge and customer service techniques.
- Developed and implemented processes to enhance inventory management efficiency.
- Analyzed sales data to identify trends, informing strategic decisions for product placement.
Store Manager
3 Years 1 Month- Led daily operations, ensuring optimal store performance and customer satisfaction.
- Trained and mentored staff to enhance product knowledge and service quality.
- Implemented inventory management systems to streamline stock control processes.
- Analyzed sales data to identify trends and adjust merchandising strategies accordingly.
Store manager
2 Years 10 Months- Implemented effective strategies to drive sales growth and achieve revenue targets on a consistent basis
- Developed employee schedules based on business needs while effectively managing labor costs within budget constraints
- Conducted regular store audits to assess visual merchandising standards and make necessary adjustments for optimal presentation
- Utilized POS systems to track sales data, monitor inventory levels, analyze trends, and generate reports for informed decision-making
- Collaborated with regional managers on strategic planning initiatives such as new product launches or promotional events
Education
Associate's degree - Science
Upper secondary education
Skills
Team leadership
Team development
Microsoft
Organizational skills
Store management
Cost management
Retail management
Talent acquisition
Accounting
Relationship management
POS
Financial control management
Managing customer accounts
Customer support response time improved (More than 30%)
Sales outreach campaigns
Performing background check
Account management
Quality assurance
Record keeping
Billing issue inquiries
Email marketing
Financial record maintenance
Customer engagement
Outbound sales
Administrative experience
Direct sales
Customer support experience within retail industry
Customer issue escalation
Project management
Maintaining an organized workspace
Team motivation (leadership skills
Territory sales
Merchandising
Leadership
Sales
Conducting sales calls
Relationship building
Goals and performance
Staff management
Timeline
Sales Manager
Premium Retail Services Inc
08.2024 - 01.2026Read More
Asst Manager
AutoZone
04.2022 - 08.2024Read More
Store Manager
Rent a Center
03.2019 - 04.2022Read More
Store manager
Rent a wheel
06.2016 - 04.2019Read More
Greenville Technical College
Associate's degree from Science
Read More