Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Generic

Catherine Gross

Columbia

Summary

Offering strong analytical and communication abilities, eager to learn and grow in technical support environment. Brings solid understanding of problem-solving techniques and customer service principles. Ready to use and develop technical troubleshooting and customer service skills.

Overview

5
5
years of professional experience

Work History

Door Dasher

Doordash inc.
08.2022 - Current
  • Delivered food efficiently while adhering to safety and quality standards.
  • Streamlined delivery routes to enhance time management and reduce delays.
  • Communicated effectively with customers to ensure satisfaction and resolve issues.
  • Utilized app technology to track deliveries and manage real-time updates.
  • Mentored new Dashers on best practices for effective delivery service.
  • Improved customer experience through proactive problem-solving during deliveries.
  • Managed multiple orders simultaneously, prioritizing tasks to ensure efficiency.
  • Utilized GPS navigation tools effectively to minimize travel duration while maximizing delivery capacity.

Cleaning Laborer

Self Employed
11.2021 - 08.2022
  • Operated machinery and tools for various labor-intensive tasks.
  • Assisted in project planning, ensuring timely completion of assignments.
  • Maintained safety protocols to minimize workplace hazards.
  • Collaborated with clients to understand project requirements and deliver solutions.
  • Managed inventory of tools and materials to support ongoing projects.
  • Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.

Delivery Driver

Pizza Hut
10.2020 - 03.2021
  • Delivered pizzas efficiently, ensuring timely service and customer satisfaction.
  • Navigated local routes to optimize delivery times while adhering to traffic regulations.
  • Maintained accurate cash handling and processing for customer transactions.
  • Communicated effectively with team members to coordinate order preparation and delivery schedules.
  • Assisted in training new drivers on delivery protocols and safety procedures.
  • Monitored vehicle condition, reporting maintenance needs to ensure operational reliability.
  • Resolved customer inquiries and complaints professionally, enhancing service experience.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Increased customer satisfaction, ensuring all deliveries met specified time frames and conditions.

Education

High School Diploma -

White Knoll High School
Lexington, SC
06.2020

Skills

  • Quick decision making
  • Excellent time management
  • Patience and tolerance
  • Safety awareness
  • Efficient multitasking
  • Cash handling proficiency
  • Strong navigation skills
  • Tech-savviness
  • Customer service
  • Problem-solving

Languages

English
Native or Bilingual
French
Limited Working

Interests

  • I enjoy sketching and drawing, which helps improve my creativity and attention to detail
  • Creating digital artwork using software like Photoshop, Illustrator, or Procreate
  • Participate in local theater productions, enhancing my public speaking and teamwork skills
  • Learning new cooking techniques and expanding my culinary skills
  • Personal Development and Self-Improvement
  • Looking at the stars and learning about constellations

Timeline

Door Dasher

Doordash inc.
08.2022 - Current

Cleaning Laborer

Self Employed
11.2021 - 08.2022

Delivery Driver

Pizza Hut
10.2020 - 03.2021

High School Diploma -

White Knoll High School

Similar Profiles

CREATE PROFILE
Catherine Gross