Catherine Jackson
Myrtle Beach
Summary
Reliable Server experienced in delivering genuine hospitality and exceptional service in fast-paced environments. Managed multiple tasks effectively while resolving issues and optimizing time management. Focused on enhancing guest experiences and contributing to team success.
Overview
8
8
years of professional experience
Work History
Bartender/Server
Wet Willie's
Myrtle Beach
04.2022 - Current
- Mixed and served a variety of specialty frozen cocktails.
- Maintained cleanliness of bar area and equipment during service.
- Assisted customers with drink selections and provided recommendations.
- Collaborated with kitchen staff to coordinate food and drink orders.
- Developed good working relationships with fellow employees through effective communication.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Ensured compliance with health and safety regulations at all times.
- Performed opening and closing duties including restocking supplies.
- Greeted customers and provided excellent customer service.
Server
Shoney’s
Myrtle Beach
06.2018 - 03.2022
- Provided excellent customer service in fast-paced dining environment.
- Took food and beverage orders accurately from guests.
- Delivered orders promptly to ensure guest satisfaction.
- Maintained cleanliness and organization of dining area and tables.
- Collaborated with kitchen staff for timely meal preparation.
- Assisted in training new servers on company standards and procedures.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Followed health safety guidelines when preparing and serving food products.
Education
Some College (No Degree) - Business Administration
Horry-Georgetown Technical College
Conway, SCSkills
- Hospitality and accommodation
- Outstanding customer service
- Safe food handling procedures
- Customer service expertise
- Team building
- Attention to detail
- Outgoing personality
References
References available upon request.
Timeline
Bartender/Server
Wet Willie's
04.2022 - Current
Server
Shoney’s
06.2018 - 03.2022
Some College (No Degree) - Business Administration
Horry-Georgetown Technical College