Catherine Juleen Johnson
Loris
Overview
38
38
years of professional experience
Work History
Salon Manager
Tropical Tanz
11.2023 - Current
- Assist in daily salon operations, ensuring a welcoming environment for clients.
- Support inventory management by tracking product levels and assisting in reordering supplies.
- Adapt quickly to new tools and technologies for appointment management and point-of-sale transactions.
- Manage cash flow, business transactions, and accounting processes.
- Resolve customer concerns promptly and efficiently to maintain a strong reputation within the local community.
- Maintain a clean and welcoming salon environment through regular maintenance, organization, and attention to detail.
- Work to continuously increase salon business through effective sales, service, and operations policies.
- Ensure compliance with health regulations through diligent inspection of salon facilities and adherence to safety guidelines.
- Provide exceptional customer service, addressing client inquiries and resolving concerns efficiently.
Auto Transporter/Coordinator
Carolina Auto Relocation Specialists, LLC
10.2017 - 11.2023
- Operated and maintained various auto transport vehicles, ensuring safety and compliance with regulations.
- Coordinated logistics for vehicle pickups and deliveries, optimizing routes for efficiency.
- Conducted thorough inspections of vehicles before and after transport to identify damages or issues.
- Assisted with interviewing, hiring, and training of new staff on company policies, safety protocols, and efficient loading techniques.
- Monitored vehicle maintenance schedules to minimize downtime and ensure operational readiness.
- Led safety meetings to promote adherence to transportation regulations and best practices among team members.
- Contributed ideas for process improvements that led to an increase in efficiency within the entire company.
- Adhered to company policies when handling unique or challenging transports of high-value vehicles.
- Maintained strict adherence to safety protocols, resulting in zero accidents during transportation assignments.
Self Employed
Julie's Residential Cleaning Services
07.2013 - 10.2017
- Developed comprehensive business strategies to enhance operational efficiency and customer satisfaction.
- Managed daily operations, ensuring the highest standards possible.
- Implemented cost-effective and time-effective strategies to maximize profitability and proficiency.
Part-time Secretary
Cane Branch Baptist Church
03.2009 - 01.2012
- Managed office communications and correspondence, ensuring timely responses to inquiries.
- Coordinated meetings, prepared agendas, and documented minutes for effective information sharing.
- Maintained filing systems and electronic records, enhancing retrieval efficiency and organization.
- Assisted in budget tracking and expense reporting, contributing to financial accuracy.
Assistant Manager
TranSouth Financial Corporation
06.1987 - 05.2002
- Led team in delivering exceptional customer service and support in financial transactions.
- Facilitated training programs to enhance staff knowledge of financial products and services.
- Streamlined operational processes to improve efficiency and reduce turnaround times for client requests.
- Developed strategic initiatives to enhance client retention and satisfaction rates within the organization.
- Collaborated with cross-functional teams to implement compliance measures aligned with industry regulations.
- Mentored junior staff, promoting professional development and fostering a collaborative work environment.
- Appraisal of collateral
- Closing of contracts ensuring complete client comprehension of all documents and repayment schedules
- Managed conflict resolution strategies effectively, ensuring positive outcomes for clients and team members alike.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Generated repeat business through exceptional customer service.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
Education
High School Diploma -
Loris High School
Loris, SCSkills
- Customer service
- Employee development
- Decision-making skills
- Problem-solving skills
- Client and staff relations
- Training staff
- Proficient typing of 50 wpm
- Touch recognition of alphabetic and numeric keyboards
Timeline
Salon Manager
Tropical Tanz
11.2023 - Current
Auto Transporter/Coordinator
Carolina Auto Relocation Specialists, LLC
10.2017 - 11.2023
Self Employed
Julie's Residential Cleaning Services
07.2013 - 10.2017
Part-time Secretary
Cane Branch Baptist Church
03.2009 - 01.2012
Assistant Manager
TranSouth Financial Corporation
06.1987 - 05.2002
High School Diploma -
Loris High School