Overview
Work History
Education
Skills
Timeline
Generic

Catherine Juleen Johnson

Loris

Overview

38
38
years of professional experience

Work History

Salon Manager

Tropical Tanz
11.2023 - Current
  • Assist in daily salon operations, ensuring a welcoming environment for clients.
  • Support inventory management by tracking product levels and assisting in reordering supplies.
  • Adapt quickly to new tools and technologies for appointment management and point-of-sale transactions.
  • Manage cash flow, business transactions, and accounting processes.
  • Resolve customer concerns promptly and efficiently to maintain a strong reputation within the local community.
  • Maintain a clean and welcoming salon environment through regular maintenance, organization, and attention to detail.
  • Work to continuously increase salon business through effective sales, service, and operations policies.
  • Ensure compliance with health regulations through diligent inspection of salon facilities and adherence to safety guidelines.
  • Provide exceptional customer service, addressing client inquiries and resolving concerns efficiently.

Auto Transporter/Coordinator

Carolina Auto Relocation Specialists, LLC
10.2017 - 11.2023
  • Operated and maintained various auto transport vehicles, ensuring safety and compliance with regulations.
  • Coordinated logistics for vehicle pickups and deliveries, optimizing routes for efficiency.
  • Conducted thorough inspections of vehicles before and after transport to identify damages or issues.
  • Assisted with interviewing, hiring, and training of new staff on company policies, safety protocols, and efficient loading techniques.
  • Monitored vehicle maintenance schedules to minimize downtime and ensure operational readiness.
  • Led safety meetings to promote adherence to transportation regulations and best practices among team members.
  • Contributed ideas for process improvements that led to an increase in efficiency within the entire company.
  • Adhered to company policies when handling unique or challenging transports of high-value vehicles.
  • Maintained strict adherence to safety protocols, resulting in zero accidents during transportation assignments.

Self Employed

Julie's Residential Cleaning Services
07.2013 - 10.2017
  • Developed comprehensive business strategies to enhance operational efficiency and customer satisfaction.
  • Managed daily operations, ensuring the highest standards possible.
  • Implemented cost-effective and time-effective strategies to maximize profitability and proficiency.


Part-time Secretary

Cane Branch Baptist Church
03.2009 - 01.2012
  • Managed office communications and correspondence, ensuring timely responses to inquiries.
  • Coordinated meetings, prepared agendas, and documented minutes for effective information sharing.
  • Maintained filing systems and electronic records, enhancing retrieval efficiency and organization.
  • Assisted in budget tracking and expense reporting, contributing to financial accuracy.

Assistant Manager

TranSouth Financial Corporation
06.1987 - 05.2002
  • Led team in delivering exceptional customer service and support in financial transactions.
  • Facilitated training programs to enhance staff knowledge of financial products and services.
  • Streamlined operational processes to improve efficiency and reduce turnaround times for client requests.
  • Developed strategic initiatives to enhance client retention and satisfaction rates within the organization.
  • Collaborated with cross-functional teams to implement compliance measures aligned with industry regulations.
  • Mentored junior staff, promoting professional development and fostering a collaborative work environment.
  • Appraisal of collateral
  • Closing of contracts ensuring complete client comprehension of all documents and repayment schedules
  • Managed conflict resolution strategies effectively, ensuring positive outcomes for clients and team members alike.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Generated repeat business through exceptional customer service.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.

Education

High School Diploma -

Loris High School
Loris, SC

Skills

  • Customer service
  • Employee development
  • Decision-making skills
  • Problem-solving skills
  • Client and staff relations
  • Training staff
  • Proficient typing of 50 wpm
  • Touch recognition of alphabetic and numeric keyboards

Timeline

Salon Manager

Tropical Tanz
11.2023 - Current

Auto Transporter/Coordinator

Carolina Auto Relocation Specialists, LLC
10.2017 - 11.2023

Self Employed

Julie's Residential Cleaning Services
07.2013 - 10.2017

Part-time Secretary

Cane Branch Baptist Church
03.2009 - 01.2012

Assistant Manager

TranSouth Financial Corporation
06.1987 - 05.2002

High School Diploma -

Loris High School

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Catherine Juleen Johnson