Caylen Walker
Columbia
Summary
Results-driven professional with a Class A CDL and a strong work ethic, successfully operated heavy-duty trucks at TMC, ensuring timely deliveries and compliance with safety regulations. Proven ability to optimize routes and enhance customer satisfaction through effective communication and problem-solving skills. Adaptable and reliable, with a focus on achieving operational excellence.
Overview
8
8
years of professional experience
Work History
Truck Driver
TMC
Columbia, SC
02.2026 - Current
- Operated heavy-duty trucks to transport goods across regional routes efficiently.
- Maintained compliance with safety regulations and company policies during all driving operations.
- Conducted pre-trip inspections to ensure vehicle safety and readiness for transport.
- Managed delivery schedules to optimize route efficiency and timely arrivals at destinations.
Sales Associate
Ferguson Enterprises LLC
Charlotte, NC
03.2018 - 10.2025
- Assisted customers with product selection and provided detailed information on features and benefits.
- Maintained inventory accuracy through regular stock checks and organized displays to enhance visibility.
- Processed sales transactions efficiently using point-of-sale systems, ensuring a smooth checkout experience.
- Developed product knowledge to address customer inquiries and make informed recommendations effectively.
- Collaborated with team members to optimize store layout, improving customer flow and accessibility of products.
- Trained new associates on sales techniques and customer service best practices to enhance team performance.
- Implemented promotional displays that increased customer engagement and drove sales during peak periods.
- Monitored competitor activities and market trends to inform pricing strategies and in-store promotions effectively.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Engaged with customers to effectively build rapport and lasting relationships.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
- Performed cash, card, and check transactions to complete customer purchases.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
Education
High School Diploma -
Ridgeview High School
Columbia, SC05.2007
Skills
- Safe driving
- Strong work ethic
- Self-motivation and discipline
- Safe driving practices
- Dependable and reliable
- Transportation safety
- Attention to detail
- Class A commercial Driver's license
- Vehicle inspection
- Commercial driving
- Vehicle inspections
- Load security
- Long-haul driving
- Route planning
- GPS and route planning
- Vehicle maintenance
- Inclement weather driving
- Decision-making
- Route management
- Customer-oriented
- Equipment operation
- Materials transport
- Basic computer literacy
- Flexible schedule availability
- Load securing proficiency
- Defensive driving techniques
- Clean MVR
- Delivery scheduling
- Logistics planning
- Physical stamina and strength
- Heavy lifting
- Cargo handling
- Route logs
- Tractor-trailer driving specialist
- Fuel efficiency maximization
- Adaptability and resilience
- Shipping and packaging
- Lift up to number pounds
- Customer service
- Time management
- Loading and unloading
- Problem-solving capacity
Timeline
Truck Driver
TMC
02.2026 - Current
Sales Associate
Ferguson Enterprises LLC
03.2018 - 10.2025
High School Diploma -
Ridgeview High School