Summary
Overview
Work History
Education
Skills
Timeline
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Cecilia Risden

Columbia

Summary

Dynamic and dedicated professional with lifeguard certification and strong communication skills, experienced at Palmetto Falls Water Park. Proven ability to respond to emergencies and train new staff, ensuring safety and compliance. Recognized for effective problem-solving and leadership in high-pressure environments, enhancing guest experiences and operational efficiency.

Overview

3
3
years of professional experience

Work History

Lifeguard

Palmetto Falls Water Park
06.2023 - Current
  • Supervised swimming areas to ensure guest safety and compliance with park regulations.
  • Conducted regular pool checks for water quality, temperature, and chemical levels.
  • Responded swiftly to emergencies, providing first aid and coordinating rescue efforts.
  • Trained new lifeguards in safety protocols and emergency response procedures.
  • Monitored guest behavior to prevent accidents and enforce park rules effectively.
  • Performed regular maintenance tasks on pool equipment, ensuring optimal functionality and cleanliness.

Front of House Staff Member

Chicken Salad Chick
02.2024 - 06.2024
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly.
  • Assisted with food preparation and presentation, ensuring compliance with health standards.
  • Maintained cleanliness and organization of dining area, enhancing guest experience.
  • Operated point-of-sale system efficiently, processing transactions accurately and swiftly.
  • Collaborated with team members to streamline service flow during peak hours.
  • Adapted quickly to changing priorities in a fast-paced environment while maintaining quality service.

Crew Member

EdVenture Children's Museum
09.2023 - 02.2024
  • Provided exceptional customer service by engaging with customers and addressing inquiries promptly.
  • Assisted in daily operations, ensuring cleanliness and safety of interactive exhibits.
  • Engaged with children and families to enhance educational experiences through hands-on activities.
  • Collaborated with team members to maintain operational efficiency during busy periods.
  • Monitored exhibit areas to ensure compliance with safety standards and visitor engagement.

Host

Applebee's Grill + Bar
07.2023 - 09.2023
  • Greeted and seated guests promptly, ensuring a welcoming environment.
  • Managed waitlists efficiently to optimize table turnover and reduce guest wait times.
  • Communicated effectively with kitchen staff to coordinate timely service for guests.
  • Assisted in maintaining cleanliness and organization of the dining area and entrance.
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.

Cashier

Busch Gardens Williamsburg
05.2022 - 06.2022
  • Processed customer transactions efficiently using point-of-sale systems.
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly.
  • Maintained accurate cash drawer balances throughout shifts to ensure financial integrity.
  • Handled refunds and exchanges following company policies to enhance customer satisfaction.
  • Collaborated with team members to maintain cleanliness and organization in the work area.

Education

Midlands Middle College
West Columbia, SC

Skills

  • Strong communicator
  • Lifeguard certification
  • Effective problem-solver
  • Leadership qualities
  • First aid
  • CPR and AED training
  • CPR certified
  • Emergency response
  • Water rescue techniques
  • Lifeguard operations
  • Chemical level testing
  • Water sampling

Timeline

Front of House Staff Member

Chicken Salad Chick
02.2024 - 06.2024

Crew Member

EdVenture Children's Museum
09.2023 - 02.2024

Host

Applebee's Grill + Bar
07.2023 - 09.2023

Lifeguard

Palmetto Falls Water Park
06.2023 - Current

Cashier

Busch Gardens Williamsburg
05.2022 - 06.2022

Midlands Middle College

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Cecilia Risden