Summary
Overview
Work History
Education
Skills
Timeline
Generic

Chanel Brooks

Anderson

Summary

I am a results and procedure driven individual who is able to work in flexible and fast-paced environment. I have a passion for managing people, scheduling, and training staff.

Overview

5
5
years of professional experience

Work History

Restaurant Manager

Patel Mcdonalds
Anderson, SC
01.2023 - Current
  • Supervised daily operations to ensure compliance with health and safety standards.
  • Hired, trained and mentored staff on service excellence and operational procedures.
  • Managed inventory levels, optimizing stock to reduce waste and improve efficiency.
  • Implemented employee scheduling systems, improving labor cost management.
  • Maximize restaurant profitability.

Shift Leader

Patel Mcdonalds
Anderson, SC
10.2021 - 01.2023
  • Supervised daily operations, ensuring compliance with safety and quality standards.
  • Resolved customer complaints promptly, improving overall guest satisfaction ratings.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.

Front Desk Receptionist

Residence Inn Marriott
Anderson, SC
02.2021 - 06.2021
  • Greeted and assisted guests upon arrival, ensuring a welcoming atmosphere.
  • Managed check-in and check-out processes efficiently, enhancing guest satisfaction.
  • Coordinated room assignments and reservations using property management systems.
  • Responded to guest inquiries and resolved concerns promptly, maintaining high service standards.

Education

Associate of Applied Science - Business Administration

Tri-County Technical College
Pendleton, SC
05.2026

Skills

  • Team management
  • Operations management
  • Customer engagement
  • Shift management
  • Organization and prioritization
  • Food service background
  • Staff scheduling
  • Adaptable
  • Employee retention
  • Schedule coordination

Timeline

Restaurant Manager

Patel Mcdonalds
01.2023 - Current

Shift Leader

Patel Mcdonalds
10.2021 - 01.2023

Front Desk Receptionist

Residence Inn Marriott
02.2021 - 06.2021

Associate of Applied Science - Business Administration

Tri-County Technical College
Chanel Brooks