Charleigh Shook
Greenville
Summary
Experienced professional knowledgeable about managing school schedules, extracurricular activities, and entertainment to achieve optimal playtime and schoolwork balance. Committed to maintaining parent objectives while being compassionate and caring with children. Offers first-rate skills in communication and activity planning.
Overview
16
16
years of professional experience
2003
2003
years of post-secondary education
1
1
Certification
Work History
Private Nanny
Frampton and Jessica Ash
Greenville
03.2021 - Current
- Provided attentive care and supervision for children in a family environment.
- Maintained a safe and organized environment for children to explore and play.
- Assisted with homework and academic projects to support educational development.
- Fostered positive relationships with children, encouraging social skills and teamwork.
- Bathed and dressed babies, changed diapers, and prepared bottles and feeding equipment.
- Took children on outings such as parks, library visits, sports events or educational trips.
- Provided supervision and guidance to ensure safety of children in all situations.
- Transported children to and from school, extra-curricular activities and play-dates.
- Prepared snacks and meals, scheduled, and coordinated projects and reinforced appropriate discipline for children according to parents' specifications.
- Developed lasting, professional relationships with families by encouraging open communication and delivering positive feedback.
- Monitored behavior of the children to enforce appropriate conduct standards set by parents.
- Assisted with homework, tutoring and school projects as needed.
- Engaged in creative play with the children such as reading stories, playing games or drawing pictures.
- Monitored indoor and outdoor playtime by guiding activities while watching for dangers.
- Facilitated playdates between siblings or friends in order to foster social interaction among peers.
Scheduler/Medical Records Clerk
Gastroenterology Associates
Greenville
04.2010 - 07.2021
- Coordinated patient scheduling for multiple gastroenterology specialists daily.
- Managed appointment confirmations and reminders for patients effectively.
- Collaborated with medical staff to optimize clinic workflow and patient flow.
- Utilized electronic health record systems to maintain accurate patient data.
- Communicated with patients regarding preparation for procedures and appointments.
- Scheduled and confirmed appointments.
- Maintained positive working relationship with fellow staff and management.
- Answered phones and routed voicemails to respective employees.
- Handled incoming calls and directed callers to appropriate department or employee.
- Managed patient medical records with attention to confidentiality and accuracy.
- Coordinated with healthcare providers to ensure proper record management.
- Assisted in filing and retrieving patient records for clinical staff as needed.
- Trained new staff on procedures for handling medical records securely.
- Communicated with patients regarding requests for their medical records promptly.
- Processed incoming medical records requests.
- Organized patient charts, gathering medical histories, lab results and consents.
- Scanned and validated medical records for upload.
- Retrieved medical charts for healthcare staff for filing in medical records.
- Updated patient files with new medical information as needed.
- Pulled patient charts for upcoming appointments.
- Purged outdated files.
- Obtained information by contacting appropriate personnel or patients.
- Went over a brief patient questionnaire to verify if patient was qualified to have their procedure without an office appointment prior.
- Scheduled patient’s procedure and throughly went over prep instructions.
- Entered patient’s demographic information and insurance, as well as verifying insurance was active.
Education
Hillcrest High School
Simpsonville, SCSome College (No Degree) - Undecided
Greenville Technical College
Greenville, SCSkills
- Child supervision
- Homework assistance
- Behavior monitoring
- Family communication
Certification
- First Aid/AED/CPR Certified
Timeline
Private Nanny
Frampton and Jessica Ash
03.2021 - Current
Scheduler/Medical Records Clerk
Gastroenterology Associates
04.2010 - 07.2021
Hillcrest High School
Some College (No Degree) - Undecided
Greenville Technical College