Charlene Green
Fort Mill
Summary
Experienced in customer service and administration, highly motivated individual in the food and beverage industry. With a background in financial services, brings a unique perspective to work. Collaborates with teams and works independently to consistently contribute to achieving team goals. Recognized for analytical decision-making and problem-solving abilities, productivity, and attention to cleanliness. Takes initiative to go above and beyond work tasks, consistently meeting deadlines and accomplishing tasks efficiently.
Overview
10
10
years of professional experience
Work History
Home Health Aide
Blue Bird
02.2025 - Current
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
Regional Leader
Primerica
02.2017 - Current
- Led regional expansion efforts that successfully opened new markets for products/services offered while managing associated risks effectively.
- Boosted employee morale and productivity by creating a positive work environment with clear communication and collaboration opportunities.
- Enhanced customer satisfaction with focused attention on addressing concerns and implementing solutions in a timely manner.
- Built long-term client relationships through exceptional account management skills that resulted in repeat business opportunities for the company.
- Mentored emerging leaders within the organization, promoting professional growth and career advancement opportunities.
Sandwich Artist/Cashier
Subway
04.2023 - 01.2025
- Cash/card transactions
- Completed End of Day transactions
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Maintained a clean and organized workspace, adhering to strict sanitation standards.
- Collaborated with team members to maintain a smooth workflow during busy hours.
- Prioritized excellent communication skills to understand customer preferences accurately while minimizing errors in orders.
- Increased speed of service through effective multitasking and time management skills.
Custodial Worker
K.I.R.A.
02.2022 - 10.2022
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Contributed to a positive work environment through consistent punctuality, reliability, and professionalism.
- Collected trash and emptied receptacles and recycling containers.
- Responded immediately to calls from personnel to clean up spills and wet floors.
Custodial Worker
CoStar
02.2018 - 01.2022
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Contributed to a positive work environment through consistent punctuality, reliability, and professionalism.
- Collected trash and emptied receptacles and recycling containers.
- Maintained inventory of cleaning supplies, placing orders when necessary to ensure adequate stock levels for uninterrupted service.
- Received recognition from supervisors for consistently meeting or exceeding expectations regarding quality of work and attentiontodetail.
Mess Hall Attendant
American Services Technology, Inc
04.2015 - 10.2016
- Provided friendly assistance in guiding diners throughout buffet lines or self-serve stations while keeping areas stocked with fresh items regularly throughout service hours.
- Streamlined meal distribution process through effective communication with fellow attendants and adherence to guidelines set forth by supervisors.
- Improved efficiency within the dishwashing area by implementing an organized system for sorting, rinsing, and loading dishes into commercial washers.
- Ensured high standards of sanitation through diligent cleaning, dishwashing, and kitchen equipment maintenance tasks.
Education
High School Diploma -
Beaufort High School
Beaufort, SC03.2007
Skills
- Transaction Management Skills
- OSHA guidelines
- Sanitation Standards Compliance
- Efficient Meal Planning
- Safe Food Management
- Sales Proficiency
- Food Service Expertise
- Residential Mortgage Knowledge
- Portfolio Management
- Financial Debt Assessment
- Patient care
- Life Insurance Expertise
- Feeding assistance
Training And Development
- Business Leadership, 02/01/24
- Catering, 02/01/24
- Slicer Training, 05/01/23
- Sandwich Artistry, 05/01/22
- Sidekicks Training, 12/01/23
- Big Refresh 3.0, 10/01/23
- OSHA Certification, 05/01/07
Timeline
Home Health Aide
Blue Bird
02.2025 - Current
Sandwich Artist/Cashier
Subway
04.2023 - 01.2025
Custodial Worker
K.I.R.A.
02.2022 - 10.2022
Custodial Worker
CoStar
02.2018 - 01.2022
Regional Leader
Primerica
02.2017 - Current
Mess Hall Attendant
American Services Technology, Inc
04.2015 - 10.2016
High School Diploma -
Beaufort High School
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