Charles Lee
North Charleston
Summary
Service-oriented delivery professional with demonstrated record of road safety and clean driving history. Familiar with logging daily activities, coordinating customer paperwork and collecting payment. Plans and manages efficient routes to maximize deliveries and customer satisfaction.
Overview
7
7
years of professional experience
2020
2020
years of post-secondary education
Work History
Delivery Driver
Domino's Pizza
Charleston
06.2020 - Current
- Delivered food promptly to customers while ensuring quality and accuracy.
- Operated delivery vehicle safely in various weather conditions.
- Communicated effectively with team members to coordinate deliveries.
- Managed cash transactions and maintained accurate payment records.
- Assisted in maintaining cleanliness and organization of delivery area.
- Followed company protocols for food handling and safety procedures.
- Provided excellent customer service during interactions at delivery locations.
- Navigated efficiently using GPS systems to optimize delivery routes.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Transported and safely delivered items to prevent damage or loss.
- Drove safely in all weather conditions including rain, snow, sleet, ice.
- Navigated routes with relevant map programs and GPS systems.
- Received daily delivery instructions and route assignments from dispatch.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
- Handled merchandise in accordance with product handling standards.
- Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
- Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
- Adhered to all applicable traffic laws while driving delivery vehicle.
- Verified deliveries against shipping instructions prior to delivering to customers.
- Notified customers of delays to decrease calls to support.
- Inspected vehicle and maintained gas, oil and water levels.
- Cleaned interior and exterior of delivery vehicle at end of shift as needed.
- Communicated regularly with dispatch regarding any delays or issues encountered on routes.
- Performed pre-trip inspections of delivery vehicle according to company guidelines.
- Monitored fuel level throughout shift and refueled when necessary.
- Ensured accurate completion of all paperwork associated with deliveries.
- Maintained accurate records of goods delivered and collected payments as required.
- Assisted warehouse personnel in packing orders when necessary.
- Verified accuracy of items loaded onto truck against shipping documents.
- Reviewed and verified invoices and purchase requests to confirm accuracy.
- Reported mechanical issues with delivery vehicle to supervisor in a timely manner.
- Stayed up-to-date on changing local roads and construction areas that may affect routes.
- Responded promptly to emergency situations involving vehicles or personnel on the roadways.
- Inspected vehicles' condition, supplies and equipment before and after trips
- Reviewed delivery documents and orders and reported errors to supervisor.
- Checked loads against shipping papers to verify contents and identify special handling requirements.
- Reported delays and accidents to stations using telephones or two-way radios.
- Managed accurate recordkeeping by distributing invoices, collecting payments and updating logs.
- Improved project completion time, multi-tasking operations on heavy equipment and trucks.
- Conducted emergency vehicle repairs to restore safety and dependability.
- Provided excellent customer service by answering inquiries about products or services being delivered.
Line Cook
Rarebit Restaurant
Charleston
09.2019 - 04.2020
- Prepared various menu items following standard recipes and presentation guidelines.
- Maintained cleanliness and organization of kitchen workstations and equipment.
- Collaborated with team members to ensure timely service during peak hours.
- Executed daily prep tasks including chopping, marinating, and portioning ingredients.
- Monitored cooking times and temperatures to ensure dish quality and safety.
- Managed multiple tasks simultaneously while remaining organized in a fast-paced environment.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Set up workstations with needed ingredients, utensils and cooking equipment.
- Communicated effectively with other staff members regarding orders and menu changes.
- Followed proper food handling methods and maintained correct temperature of food products.
- Cleaned food preparation areas, cooking surfaces, and utensils.
- Performed basic knife skills such as dicing onions or slicing meats.
- Kept stations stocked and ready for use to maximize productivity.
- Prepared food items consistently and in compliance with recipes, portioning, cooking and waste control guidelines.
- Followed health and safety standards to ensure safe working environment for employees and customers alike.
- Restocked food items throughout shift to prepare necessary ingredients for cooking and timely service.
- Stocked and restocked kitchen supplies as needed.
- Maintained hygienic kitchen with regular mopping, disinfecting workspace and washing utensils and glassware.
- Retained consistent quality and high accuracy when preparing identical dishes every day.
- Plated dishes according to restaurant presentation standards before delivering them to customers.
- Set up and performed initial prep work for soups, sauces, and salads.
- Assisted in prep work such as washing vegetables or butchering meat when needed.
- Monitored product freshness and rotation dates to maintain quality assurance standards.
- Inspected equipment for cleanliness prior to use every shift.
Dishwasher
Harold’s Cabin
Charleston
09.2018 - 07.2019
- Operated dishwashing machinery to maintain cleanliness and sanitation standards.
- Sorted and rinsed dishes, utensils, and cookware before loading into machines.
- Maintained organized workstations to ensure efficient workflow during busy shifts.
- Collaborated with kitchen staff to manage dish requests during peak hours.
- Monitored cleaning supplies and reported shortages to ensure continuous operations.
- Followed safety protocols to prevent accidents and maintain a safe environment.
- Assisted in training new staff on proper dishwashing techniques and equipment use.
- Conducted routine maintenance on dishwashing equipment to ensure optimal performance.
- Scrubbed and sanitized dishes, pots, pans, utensils, and other kitchen equipment.
- Removed garbage and trash to designated disposal areas in accordance with health regulations.
- Loaded dirty dishes into the dishwasher racks and unloaded clean dishes from the washer onto carts or shelves.
- Stocked service areas with clean plates, bowls, cups, and other items as needed.
- Loaded and unloaded dishwashers, washing by hand large pots or items used on continuous basis.
- Kept dishware, glasses and utensils ready for customer needs by quickly scraping, washing, and restacking items.
- Inspected all returned dishes for cleanliness before restocking them on shelves.
- Ensured that workstations were kept neat and tidy throughout the shift.
- Operated industrial dishwashers to clean plates, glasses, silverware, and cooking utensils.
- Sanitized surfaces after each use following standard sanitation practices.
- Followed all safety guidelines while handling sharp objects like knives or forks.
- Swept and mopped floors in the kitchen area at regular intervals throughout shift.
- Backed up kitchen team members during heavy work periods to maximize team coverage.
- Replaced clean utensils in storage bins for easy access.
- Operated and maintained dishwasher, handwash stations, pot-scrubbing station and trash compactor.
- Developed great team spirit with other personnel by pitching in and helping with task completion.
- Restocked main kitchen areas with items from shelves, coolers, and freezers.
- Disposed of glassware that had been broken or chipped according to safety procedures.
- Maintained adequate levels of cleaning supplies for washing dishes.
- Studied methods of coworkers, successfully learning kitchen, and food service skills.
- Informed supervisors immediately if any machine malfunctions were observed during operation.
- Replenished soap dispensers with detergent when necessary.
- Removed built-up waste and potential contaminants from waste receptacles, machinery, and cooking equipment.
- Assisted in preparing salads and desserts when requested by chefs or supervisors.
- Performed routine maintenance tasks such as cleaning filters in the dishwashing machine.
- Checked temperatures of dishwashing machines to ensure proper functioning.
- Unloaded deliveries from vendors ensuring that all items were accounted for.
Education
Burke High School
Charleston, SCSkills
- Route optimization
- Vehicle maintenance
- Customer service
- Cash management
- Food handling
- Order verification
- Delivery documentation
- Traffic law compliance
- Safety protocols
- Effective communication
- Time management
- Inventory management
- Problem solving
- Emergency response
- Team coordination
- Trip planning
- Pallet jack and hand truck operation
- Basic vehicle repair
- Delivery logging
- Heavy hauling
- Defensive driving
- Local routes
- Refrigerated trailers
- Clean driving record
- Teamwork and collaboration
- Complex Problem-solving
- Route management
- GPS and route planning
- DOT compliance
- Time management skills
- Valid class A commercial Driver's license
- Quality assurance
- Defensive driver training
- Map reading and navigation skills
- Attention to detail
- Dependable and reliable
- Adaptability and flexibility
- Safe driving
- Package scanning
- Vehicle systems
- Order picking and processing
- Equipment monitoring
- Vehicle inspections
- Forklift operation
- GPS navigation
- Multitasking and organization
- OTR driving
- Tractor-trailer driving
- GPS operation
- Equipment operation
- Lifts up to [number] pounds
- Logistics
- Pre-trip and Post-trip inspections
- Shopping orders
- Mileage tracking
Timeline
Delivery Driver
Domino's Pizza
06.2020 - Current
Line Cook
Rarebit Restaurant
09.2019 - 04.2020
Dishwasher
Harold’s Cabin
09.2018 - 07.2019
Burke High School