Summary
Overview
Work History
Education
Skills
Impact Snapshots
Community Interests
Executive Competencies
Strategic Value
Affiliations
Timeline
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Charles O’Byrne

Johns Island

Summary

Dynamic leader with a proven track record at Fairmont Logistics, driving a 4x revenue increase through strategic hiring and financial modeling. Expert in sales strategy and cultural alignment, I excel in transforming organizations and fostering high-performance teams, ensuring sustainable growth and profitability.

Overview

11
11
years of professional experience

Work History

Vice President

Fairmont Logistics
01.2024 - Current
  • Led a comprehensive business transformation plan to scale revenue 4x, double EBITDA, and restructure all core functions.
  • Presented 5-year financial model to ownership aligning operational headcount, office expansion, and tech investment with bottom-line performance.
  • Centralized strategic hiring, KPI dashboards, and performance review systems across multi-office infrastructure.
  • Introduced cost-to-serve analysis, real-time load margin tools, and gross profit tiering to drive profitability by customer segment.

Director of Sales

Swan Transportation Services
01.2020 - 01.2024
  • Engineered a post-pandemic commercial recovery and margin uplift plan; grew revenue 110%, margin 75%, and doubled market share in 24 months.
  • Formalized sales org structure with defined roles, commission governance, and KPI-based advancement.
  • Implemented strategic account plans and quarterly business reviews (QBRs) with top-tier enterprise clients.
  • Negotiated enterprise partnerships and optimized pipeline visibility.

Director of Sales & Logistics

Fleetwood Transportation
01.2019 - 01.2020
  • Founded brokerage division with full autonomy; developed GTM blueprint, tech vendor selection, and C-suite reporting.
  • Drove double-digit client acquisition by aligning talent strategy, pricing, and scalable onboarding framework.

Southeast Sales Manager

Marriott International
01.2018 - 01.2019
  • Created a roadmap to reverse underperformance in Southeast region; plan was adopted enterprise-wide.

Managing Director

Total Quality Logistics
01.2014 - 01.2018
  • Oversaw P&L led office launch, cultural change, and 30% improvement in talent retention.
  • Built executive-ready reporting cadence on market performance, customer churn, and capacity strategies.
  • Recruited, coached, and developed over 100+ sales professionals, launching multiple top-performing leaders now serving in Director-level and above roles; instilled a high-performance, values-driven culture that drove retention and career progression.

Director of Sales

  • Garden Weddings & Events

Education

MBA -

The Citadel
Charleston
01-2021

Bachelor of Science - Business Administration

University of Charleston
Charleston, WV
01-2007

Skills

  • Business transformation
  • Financial modeling
  • Strategic hiring
  • Cost analysis
  • Sales strategy
  • Customer segmentation
  • Performance metrics
  • Account management
  • Change management
  • Negotiation strategies
  • Cultural alignment
  • Financial management
  • Leadership development

Impact Snapshots

  • Delivered 4x revenue growth model and 3x EBITDA expansion at Fairmont Logistics
  • Increased gross margin 75% and converted 3 enterprise customers to contract terms
  • Recruited and structured multi-office sales and ops teams across multiple U.S. regions
  • Revitalized underperforming business unit by overhauling P&L structure, implementing gross margin accountability at the rep and branch level, and renegotiating carrier contracts—resulting in a 22% net margin lift within 12 months.
  • Rebuilt sales organization through KPI-driven coaching, restructured comp plans, and embedded CRM rigor—doubling team productivity, reducing turnover and achieving YoY revenue growth exceeding 100%.

Community Interests

  • Ronald McDonald House
  • Make-A-Wish Foundation
  • Cigar Enthusiast
  • SEC Football
  • Golf
  • Culture Building
  • Family

Executive Competencies

  • Board Reporting
  • Strategic Budgeting
  • M&A Commercial Diligence
  • Executive Hiring
  • SaaS/CRM Adoption
  • Enterprise Negotiations
  • Culture Resets
  • Operational Audits
  • Organizational Design

Strategic Value

  • Business Turnaround & Strategic Realignment
  • Scalable Revenue Growth Strategy (4x+ models)
  • End-to-End P&L Ownership ($100M+ scope)
  • Cultural Transformation & Talent Architecture
  • Board & Investor Communications / Reporting
  • Digital Enablement & Tech Stack Deployment (CRM/TMS)
  • Strategic Sales Force Realignment & Margin Uplift
  • Multi-Site Operations | Enterprise Client Development

Affiliations

  • Laughing with my wife, being a #1 Uncle, college football, my dogs, bourbon and cigar collecting, playing golf, tailgating and smoking BBQ.

Timeline

Vice President

Fairmont Logistics
01.2024 - Current

Director of Sales

Swan Transportation Services
01.2020 - 01.2024

Director of Sales & Logistics

Fleetwood Transportation
01.2019 - 01.2020

Southeast Sales Manager

Marriott International
01.2018 - 01.2019

Managing Director

Total Quality Logistics
01.2014 - 01.2018

Director of Sales

MBA -

The Citadel

Bachelor of Science - Business Administration

University of Charleston
Charles O’Byrne