Charmaine Mingo
Lancaster,SC
Summary
Results-driven professional with a strong work ethic and attention to detail, experienced in machinery operation at Nutramax Laboratories. Proven ability to enhance efficiency and safety in production environments. Skilled in communication and customer relations, successfully leading collections at AT&T to improve recovery rates and foster positive client interactions.
Overview
10
10
years of professional experience
Work History
Machine Operator
Nutramax Laboratories, Inc.
07.2021 - 09.2025
- Operated machinery to produce quality products within established safety protocols.
- Assisted in setup and calibration of equipment for optimal performance.
- Monitored machine operations and reported any malfunctions or inefficiencies.
- Followed safety guidelines to maintain a secure working environment.
Warehouse Forklift Operator
Chep Services
05.2017 - 07.2021
- Operated forklifts to transport materials efficiently within warehouse environment.
- Conducted daily inspections of equipment to ensure operational safety and compliance.
- Assisted in maintaining organized storage areas, optimizing space utilization for efficiency.
- Team Leader
Customer Service Representative
AT&T
08.2015 - 04.2017
- Led collections processes to ensure timely payments and minimize outstanding debt.
- Developed strategies for identifying delinquent accounts, improving recovery rates.
- Established strong relationships with clients to facilitate open communication regarding payment plans.
- Provided exceptional customer service during collections calls, fostering positive relationships while resolving financial matters.
Education
High School Diploma -
Lancaster High School
Lancaster, SC05-2003
Skills
- Strong work ethic
- Good communication
- Attention to detail
- Machinery operation
- Clerical skills
Timeline
Machine Operator
Nutramax Laboratories, Inc.
07.2021 - 09.2025
Warehouse Forklift Operator
Chep Services
05.2017 - 07.2021
Customer Service Representative
AT&T
08.2015 - 04.2017
High School Diploma -
Lancaster High School