Summary
Overview
Work History
Education
Skills
Certifications And Licensure
Timeline
Generic

Charmaine Tillman

Columbia

Summary

Healthcare professional proficient in vital signs monitoring, patient assessment, and documentation. Background includes supporting nursing staff and delivering exceptional customer service in high-volume environments. Aiming for a Pharmacy Technician position to utilize comprehensive patient care and organizational skills for quality health service delivery.

Overview

9
9
years of professional experience

Work History

Patient Care Technician

Prisma Health Richland
05.2024 - Current
  • Monitored vital signs and reported changes to nursing staff promptly.
  • Performed EKG procedures and facilitated patient assessments to support clinical evaluations
  • Collected blood specimens for laboratory testing, ensuring compliance with protocols
  • Assisted nursing staff in delivering patient care and maintaining accurate documentation

Customer Care Representative (Remote)

Valvoline Instant Oil
08.2021 - 05.2024
  • Handled 100-150 customer calls daily, ensuring timely and accurate support in a remote call center
  • Provided assistance with service inquiries, scheduling, and problem resolution to enhance customer satisfaction
  • Demonstrated effective multitasking while addressing customer needs in a fast-paced environment

Patient Care Technician

Prisma Health
09.2019 - 08.2021
  • Assisted patients with hygiene, feeding, and mobility to promote comfort and dignity
  • Supported nursing staff in daily patient care activities to enhance overall patient experience
  • Monitored and documented patient vital signs to ensure timely interventions
  • Maintained accurate patient records within medical record systems

Home Health Aide

Bayada Home Health Care
03.2017 - 09.2019
  • Provided personal care and daily living support to enhance client well-being
  • Facilitated patient mobility and comfort to promote independence in home settings
  • Helped maintain a safe and clean patient environment
  • Cultivated trusting relationships with patients and families through empathetic care

Education

Pharmacy Technician Program -

Midlands Technical College
Columbia, SC
05-2026

Skills

  • Patient Care
  • Blood Specimen Collection
  • Vital Signs Monitoring
  • EKG Procedures
  • Medical Documentation
  • Electronic Medical Records (EMR)
  • Patient Safety
  • Patient Support
  • Patient Interaction
  • Multitasking
  • Time Management

Certifications And Licensure

Registered Pharmacy Technician, South Carolina Board of Pharmacy, PHT.73409

Timeline

Patient Care Technician

Prisma Health Richland
05.2024 - Current

Customer Care Representative (Remote)

Valvoline Instant Oil
08.2021 - 05.2024

Patient Care Technician

Prisma Health
09.2019 - 08.2021

Home Health Aide

Bayada Home Health Care
03.2017 - 09.2019

Pharmacy Technician Program -

Midlands Technical College
Charmaine Tillman