Summary
Overview
Work History
Education
Skills
Certification
Volunteer Experience
Timeline
Generic
Chase Ryan

Chase Ryan

Graniteville

Summary

Certified Project Management Professional (PMP) with over 15 years of experience in cross-functional software development, QA, and enterprise reporting projects in Agile and hybrid environments.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Software Quality Assurance/Project Manager

LeadVenture
03.2017 - Current
  • Facilitated Agile ceremonies, supported CI/CD pipelines, and mentored junior project team members.
  • Partnered with international teams to define project requirements, prioritize product backlogs, and ensure sprint goals were met on time and within scope.
  • Trained team members on quality assurance principles, fostering a culture of accountability and high performance.
  • Facilitated communication between departments regarding quality concerns, fostering collaboration towards shared goals.
  • Assessed product quality by monitoring quality assurance metrics, reports and dashboards.
  • Established robust quality documentation systems that ensured traceability throughout the entire production lifecycle.
  • Conducted risk assessments to identify and mitigate potential quality issues.
  • Implemented corrective action plans based on audit findings, resulting in measurable improvements over time.
  • Performed root cause analysis to identify and resolve quality issues and defects.
  • Created and maintained quality management systems to align with industry standards.
  • Collaborated with cross-functional teams to develop and implement process and system improvements.
  • Determined quality department standards, practices, and procedures.

Software Test Lead/Business Analyst

U.S. Bank
03.2012 - 03.2017
  • Analyze business needs to determine solution
  • Compile and review documentation to determine scope
  • Help determine product backlog
  • Create use cases
  • QA for Risk Management intranet applications
  • QA test .NET applications (Risk Portal)
  • Utilize Lotus Notes and PMT email and document tracking
  • Create test plans, test suites and test cases using Microsoft TFS and Test Manager
  • Lead meetings with Business Lines testers
  • Maintain knowledge and training for data security
  • Update or create training documentation.
  • U.S. Bank School of Technology and Operation Services Certified Scrum Master and Certified Lean Six Sigma
  • U.S. Bank School of Technology and Operation Services Certified Business Analyst
  • Mentored junior analysts, providing guidance on best practices, technical skills development, and career growth opportunities.
  • Ensured successful project outcomes by proactively identifying potential risks and implementing mitigation plans.
  • Collaborated with stakeholders to define project objectives and criteria.

Software Quality Assurance

Seterus
08.2010 - 03.2012
  • External Applications Group, SQA - SQA for seterus.com website where customers view their mortgage information (ASP.NET)
  • Work with BA, PM & Developers in updating the external applications
  • Create test cases and scripts using business requirements and development documentation
  • Run scripts against the QA database
  • Create users with different loan scenarios using SQL
  • Run nightly jobs in the QA and UAT environment using SSIS
  • Rational Quality Manager (RQM) testing and defect tracking software; JIRA
  • AtTask project tracking.

Software Quality Assurance Test Lead

U.S. Bank
09.2009 - 08.2010
  • Enterprise Test Management, Intranet Applications Test Lead - Full-time test lead for certain bank Intranet Applications
  • Analyze requirements and business needs
  • Create test plans and other required documentation
  • Utilize Mercury Quality Center 10.0
  • Utilize Clear Quest work-flow automation application
  • Utilize Lotus Notes and PMT email and document tracking
  • Submit weekly and monthly reports on projects
  • Lead meetings with Business Lines, Testing and Development
  • Maintain knowledge and training for data security
  • Track project detail time in Clarity.

Enterprise Test Management

U.S. Bank
09.2008 - 09.2009
  • Enterprise Test Management, Retail Internet Banking (RIB) - Full-time tester for the Retail Banking site and for Mobile Banking
  • Create RIB portions of test plans for Enterprise level projects
  • Track testing metrics for various projects
  • Work with large teams across the United States and in India on projects
  • Track documents and timelines for audit materials
  • Maintain security compliance for bank regulations

Software Quality Assurance Engineer

KCDL
07.2007 - 08.2008
  • Web application SQA & tester for a company that provides online high school and middle school through private and public venues
  • QA/testing applications that use Java/JavaScript, PHP, HTML/XML, etc
  • Create and implement test cases using Mercury Quality Center & report metrics
  • Publish builds to staging server to verify updates and fixes
  • Plan releases with Marketing and Development departments, BA's & PM's
  • Use SQL Server 2003 to run back-end data analysis
  • Create bug documentation and tracking using Jira, & Support-Now
  • Run link checkers to verify all links on a site are working correctly
  • QA/test on multiple versions of multiple browsers such as Firefox, IE, Netscape, and Safari
  • Verify online forms are functioning properly
  • Publish content via CMS tool.

Business Analyst/SQA

Mirus Technology
02.2007 - 06.2007
  • Business Analyst and SQA/QC Engineer - BA and SQA for tech startup
  • Visual Basic/ASP.NET on the 1.1 Framework with a SQL Server back-end
  • SCRUM Agile Development Methodology
  • TrackStudio bug tracker
  • Test web and desktop-based software written in a Microsoft environment
  • Write software requirements and test plans
  • Exploratory, Incremental Integration, and Regression testing
  • (Company closed.)

Software Quality Control/User Experience Tester

The Tech Consortium
02.2006 - 02.2007
  • Entry level software quality and user experience tester
  • ASP.NET with a SQL Server back-end
  • (Company closed.)

Education

Business Management

Everest College
Portland, Oregon
05-2015

Skills

  • Proven leadership and coaching abilities
  • Effective written and verbal communication
  • Problem solving and collaboration
  • Organized
  • Servant leadership
  • Emotional Intelligence
  • Excellent stakeholder engagement

Certification

  • Certified Project Management Professional (PMP) - PMI.org, 2025
  • Certified Scrum Master (CSM) – Scrum Alliance, 2024

Volunteer Experience

  • Portland Art Museum, volunteer on the NW Art Counsel, 2013, Helped them get Constant Contact newsletter up and running.
  • Oregon Food Bank, Volunteer, 2015

Timeline

Software Quality Assurance/Project Manager

LeadVenture
03.2017 - Current

Software Test Lead/Business Analyst

U.S. Bank
03.2012 - 03.2017

Software Quality Assurance

Seterus
08.2010 - 03.2012

Software Quality Assurance Test Lead

U.S. Bank
09.2009 - 08.2010

Enterprise Test Management

U.S. Bank
09.2008 - 09.2009

Software Quality Assurance Engineer

KCDL
07.2007 - 08.2008

Business Analyst/SQA

Mirus Technology
02.2007 - 06.2007

Software Quality Control/User Experience Tester

The Tech Consortium
02.2006 - 02.2007

Business Management

Everest College

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