Chatejah Simmons
Beaufort
Summary
Seasoned Customer Service Rep / Sales associate with 9 years of experience in retail and client care and team lead. I have work from home experience and computer skills. I'm also Skilled in transaction handling, inquiry resolution, and adapting to new environments.
Overview
6
6
years of professional experience
Work History
Sales Associate/Customer Service Representative Team Lead
Aldi
04.2020 - 06.2024
- Deliver outstanding customer service, addressing client inquiries and facilitating smooth checkout processes.
- Maintain store presentation through diligent cleaning and efficient restocking of merchandise.
- Enhance customer shopping experience by providing knowledgeable assistance with product selections.
remote - transfer agent
Thrive Marketing
02.2023 - 05.2024
- Following scripts
- Making multiple calls back-to-back
- Telling customers about benefits
- Delivering great customer service
- Seeing if customers pre-qualify
Sales Associate/Customer Service Representative
Walgreens
01.2019 - 01.2021
- Delivered outstanding customer service, effectively addressing and resolving a diverse range of inquiries to ensure customer satisfaction.
- Managed transaction processes with accuracy and speed, contributing to the sustained flow of store operations.
- Upheld store presentation and cleanliness standards, facilitating a welcoming and orderly shopping atmosphere.
Sales Associate
Belk
01.2018 - 01.2019
- Delivered outstanding customer service by addressing client needs, leading to enhanced customer satisfaction and loyalty.
- Maintained accurate merchandise inventory levels, ensuring availability and proper stock rotation.
- Met and surpassed sales goals by leveraging personalized interactions and targeted product demonstrations to drive purchases.
Education
High School or Equivalent -
Whale Branch Early College High School
Seabrook, SC06.2018
Skills
- Team Lead, Customer Service, Sales, Cashiering, Retail Sales, Merchandising, Cash Handling, Childcare, Computer skills, Multi-tasking I’m very reliable and learn how to do new things quickly I also know how to adjust to new environments quickly
Timeline
remote - transfer agent
Thrive Marketing
02.2023 - 05.2024
Sales Associate/Customer Service Representative Team Lead
Aldi
04.2020 - 06.2024
Sales Associate/Customer Service Representative
Walgreens
01.2019 - 01.2021
Sales Associate
Belk
01.2018 - 01.2019
High School or Equivalent -
Whale Branch Early College High School
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