Chelsea Brinson
Moncks Corner,SC
Summary
Dynamic terminal clerk with proven expertise at Quantix in optimizing cargo handling and enhancing customer satisfaction. Skilled in shipping and receiving, I excel in problem-solving and teamwork, consistently improving operational efficiency. Recognized for training new staff and maintaining accurate inventory records, I thrive in fast-paced environments while ensuring compliance and quality control.
Professional with strong background in logistics and clerical operations, ready to excel in this role. Known for effective team collaboration and adaptability to changing needs. Brings expertise in data entry, inventory management, and customer service. Dependable and results-focused, ensuring smooth operations and high efficiency.
Overview
7
7
years of professional experience
Work History
TERMINAL CLERK AND LOCAL DISPATCHER
Quantix
07.2022 - Current
- Processed inbound and outbound shipments, ensuring compliance with safety and operational standards.
- Managed inventory control using warehouse management systems to maintain accurate stock levels.
- Coordinated with logistics teams to optimize loading schedules and improve delivery efficiency.
- Trained new employees on operational procedures and safety protocols to enhance team performance.
- Collaborated with cross-functional teams to resolve shipment issues, ensuring timely deliveries.
- Received, sorted, and distributed incoming mail and packages.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Enhanced customer satisfaction through timely and accurate processing of shipment documents.
- Earned recognition from management as a reliable team player regularly offering assistance to colleagues during peak periods.
- Managed time-sensitive deadlines efficiently, prioritizing tasks for optimal results.
- Expedited cargo movement by effectively coordinating equipment availability and placement.
- Assisted in training new hires, sharing expertise on terminal procedures and best practices.
- Collaborated with terminal staff to optimize workflow and increase overall productivity.
- Maintained filing system and organized customer documents for easy retrieval of information.
- Processed required paperwork to expedite handling of shipped and received goods.
- Trained new dispatch staff on software systems and standard operating procedures.
Terminal Clerk
GW TANKS
06.2018 - 07.2022
- Coordinated terminal operations to ensure efficient cargo handling and timely shipments.
- Managed inventory records using warehouse management systems to maintain accuracy and compliance.
- Oversaw loading and unloading processes, optimizing workflow for improved turnaround times.
- Trained new staff on safety protocols and operational procedures to enhance team productivity.
Education
High School Diploma -
TRIDENT ONE STOP
Moncks Corner, SC01-2014
Skills
- Shipping and receiving
- Scheduling appointments
- Filing systems
- Customer satisfaction
- Relationship building
- Database entry
- Quality control
- Administrative support
- Schedule and calendar management
- Document management
- Mail handling
- Telephone etiquette
- File maintenance
- Mail sorting
- Spreadsheet development
- Point of sale operation
- Billing and coding
- Driver correspondence
- Scanning and copying
- Driver communications
- Verbal and writing communication
- Teamwork
- Peer relationships
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Multitasking
- Critical thinking
Timeline
TERMINAL CLERK AND LOCAL DISPATCHER
Quantix
07.2022 - Current
Terminal Clerk
GW TANKS
06.2018 - 07.2022
High School Diploma -
TRIDENT ONE STOP