Chelsea Brown
Charleston
Summary
Hello! I am a well trained site supervisor and talented problem solver with strong time management and technical abilities. Offering several years of experience in the field overseeing work, maintaining safety and improving operations. Offering great customer service and is able build great relationship with customers by maximizing their visit to be the best possible! Very fast learner. A quick and effective employee.
Overview
4
4
years of professional experience
1
1
year of post-secondary education
1
1
Certification
Work History
Manager/Supervisor
Ye Ole Fashioned
Charleston
04.2022 - Current
- Supervised daily operations and ensured adherence to company standards.
- Trained new staff on customer service protocols and product knowledge.
- Coordinated team schedules to optimize workflow and maintain coverage.
- Monitored staff performance and provided constructive feedback regularly.
- Ensured compliance with health and safety regulations in the workplace.
- Resolved customer complaints in a timely manner while maintaining positive relationships with customers.
- Assisted in the recruitment process by conducting interviews with potential candidates.
- Provided guidance to the team in order to meet customer needs and maximize sales.
- Performed daily inspections of work areas for cleanliness and safety hazards.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Education
Bachelor of Science - System Engineering
College of Charleston
Charleston, SC 09.2025 - 04.2026
Skills
- System analysis
- Project management
- Team leadership
- Effective communication
- Customer service
- Problem resolution
- Attention to detail
- Staff discipline
- Negotiation
- Goal oriented
- Positive attitude
Languages
English
Native/ Bilingual
Spanish
Limited
Certification
OSHA certified
References
References available upon request.
Timeline
Bachelor of Science - System Engineering
College of Charleston
09.2025 - 04.2026
Manager/Supervisor
Ye Ole Fashioned
04.2022 - Current