Summary
Overview
Work History
Education
Skills
Timeline
Generic

Chelsea Williams

Summerville,SC

Summary

Independent worker with high energy and great communication skills. Reliable, friendly, and professional. I’m able to work with little to no oversight and collaborate in team environments. I have been driving trucks for a little over a year and currently looking for a change in employment.

Overview

7
7
years of professional experience

Work History

Imports Unloader/Processor

Walmart Distribution
12.2023 - Current
  • Unloaded packages with care and placed in proper staging area.
  • Collaborated with team members to complete unloading tasks in a timely manner, ensuring deadlines were met consistently.
  • Loaded packages onto pallets and into staging areas as directed.
  • Used barcode scanners and other technology to track and document cargo information.
  • Kept facilities clean and organized to promote safe work environments and avoid injuries.
  • Assisted in training new unloaders on proper techniques and procedures, fostering an atmosphere of teamwork and continuous improvement.

Delivery Driver

Ryder Logistics
05.2023 - 08.2023
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • operated a pallet jack hand truck and a lift gate
  • touch freight HVAC
  • Inspected load security and checked for damages
  • Identified mechanical issues, completed basic repairs and reported serious concerns to management.
  • Inspected and maintained delivery vehicles regularly to keep in safe working order
  • Loaded truck with pallet jack and properly secured items to prevent damage for deliveries

Company Driver

Central Transport, LLC
10.2022 - 05.2023
  • Maintained impeccable driving record and history of zero incidents.
  • Conformed to all DOT rules and regulations.
  • Performed daily vehicle inspections before and after trips.
  • Operated with safety and skill to avoid accidents and delays.
  • Transported items to and from company site with focus on safety and efficiency.
  • Finalized daily logs on schedule to update internal records and uphold DOT requirements.
  • Secured loads with proper strapping and bracing techniques to prevent damage to valuable assets across long-haul transports.
  • Conducted efficient cargo transfers to maintain route schedules.
  • Maintained telephone and radio contact with supervisor to receive delivery instructions.

Company Driver

OTM TRUCKING LLC
03.2022 - 10.2022
  • Maintained impeccable driving record and history of zero incidents.
  • Conformed to all DOT rules and regulations.
  • Performed daily vehicle inspections before and after trips.
  • ensure timely deliveries of al freight .
  • Completed routine maintenance on truck to keep in working order
  • Determined quickest and safest routes for delivery by using effective planning and organizational skills
  • Checked shipping papers to determine nature of load and checked for presence of hazardous materials
  • Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.

Sales Representative

Iqor
05.2020 - 01.2021
  • Managed customer accounts to secure customer satisfaction and repeat business.
  • Trained and mentored new sales representatives.
  • Handling inbound customer service calls
  • Processing inbound sales calls
  • Taking inbound or placing outbound collections calls
  • Demonstrates excellent customer service skills with the ability to take ownership in assisting, researching and resolving customer issues
  • Performs other duties as assigned

Collections Agent

IQOR
09.2019 - 05.2020
  • Processed payments and applied to customer balances.
  • Persistently reached out to customers with extremely past due accounts to recover lost revenue.
  • Collect payments from inbound and outbound clients. Answer inbound calls and greet customers with energy and enthusiasm.
  • Place outbound calls and communicate with energy and enthusiasm to customers.
  • Build lasting relationships with clients, customers, and other call center team members based on trust and reliability
  • Understand and strive to meet or exceed call center metrics while providing excellent and consistent customer service.
  • Communicate and follow instructions for one call customer resolution

Yard Auditor

Volvo Auto Plant
03.2019 - 07.2019
  • Follow and promote all safety rules and procedures
  • Complete daily inspections on all newly installed accessories and a predetermined percentage of daily yard inventory.
  • Track all data collected in daily audits and prepare spreadsheets, graphs and charts to reflect all finding.
  • Monitored company inventory to keep stock levels and
    databases updated
  • Made sure the right inventory was located in the correct
    container.
  • Made sure containers were in the correct locations to be
    moved to the correct dock.

Car Inspection Specialist

Volvo Auto Plant
11.2018 - 03.2019
  • you will be responsible for the inspection process on various vehicles
  • Responsible for the inspection of vehicles for signs of wear, tear, neglect, damage, previous repair, or structural damage
  • Rejected unacceptable items and recommended corrective actions.
  • Completed receiving, in-process and final inspections on different manufactured components.
  • Trained other workers in inspection and testing procedures.

Customer Service Representative

ABM Parking Services
10.2017 - 11.2018
  • Check to ensure that appropriate changes are made to resolve customers' problems
  • Confer with customers by telephone or in person to provide information about products or services, take or enter
    orders, cancel accounts, or obtain details of complaints
  • Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments
  • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well
    as actions taken
  • Refer unresolved customer grievances to designated departments for further investigation

Education

Associate of Arts - CLASS A CDL

Trident Technical College
Moncks Corner, SC
02.2022

Associate of Science - Medical Billing And Coding

Ultimate Medical Academy - Clearwater
Clearwater, FL
08.2018

Associate of Arts - Cosmetology

Charleston Cosmetology Institute
Charleston, SC
04.2014

High School Diploma -

Vision Christian Academy
Ladson, SC
05.2011

Skills

  • Microsoft office/ excel
  • Data entry
  • Inventory recordkeeping
  • Shipping and Receiving
  • Time management
  • Insurance verification
  • Insurance claim processing
  • Co-payments
  • Payment processing
  • Scheduling
  • Map reading
  • Loading and unloading
  • Trailer coupling and uncoupling
  • Tractor-trailer driving

Timeline

Imports Unloader/Processor

Walmart Distribution
12.2023 - Current

Delivery Driver

Ryder Logistics
05.2023 - 08.2023

Company Driver

Central Transport, LLC
10.2022 - 05.2023

Company Driver

OTM TRUCKING LLC
03.2022 - 10.2022

Sales Representative

Iqor
05.2020 - 01.2021

Collections Agent

IQOR
09.2019 - 05.2020

Yard Auditor

Volvo Auto Plant
03.2019 - 07.2019

Car Inspection Specialist

Volvo Auto Plant
11.2018 - 03.2019

Customer Service Representative

ABM Parking Services
10.2017 - 11.2018

Associate of Arts - CLASS A CDL

Trident Technical College

Associate of Science - Medical Billing And Coding

Ultimate Medical Academy - Clearwater

Associate of Arts - Cosmetology

Charleston Cosmetology Institute

High School Diploma -

Vision Christian Academy

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