Chelsey Whitfield
Aiken
Summary
Dynamic professional with extensive experience in inventory management and customer service, notably at Harris Teeter. Proven ability to efficiently stock and organize products while maintaining safety standards. Skilled in lifting heavy objects and time management, consistently enhancing productivity and customer satisfaction. Committed to achieving results and optimizing store operations.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Overnight Stocker
Harris Teeter Grocery Store
Charleston
12.2022 - 03.2024
- Restocked and organized shelves, averaging 50 boxes per hour for efficient inventory management.
- Collaborated on unloading delivery trucks, verifying inventory accuracy as necessary.
- Maintained clean work environment by removing hazards and damaged merchandise promptly.
- Unloaded pallets and displayed products accurately, managing boxes exceeding 50 pounds.
- Rotated stock to ensure freshness and compliance with safety standards.
- Followed safety protocols while operating equipment and handling products.
- Organized shelves, racks, and bins to maximize product availability.
- Received and stocked merchandise in a timely manner.
Retail Merchandiser Associate
Aldi Food Market
Charleston
12.2021 - 10.2022
- Ensured optimal inventory levels and stock rotation through collaboration with store management.
- Implemented seasonal promotions to enhance product visibility and customer engagement.
- Monitored pricing accuracy, updating tags in compliance with company policies.
- Engaged customers by delivering product information and improving shopping experiences.
- Executed product rotation from stockroom to sales floor based on seasonal plans and promotions.
- Restocked shelves with current merchandise, creating appealing displays to drive sales.
- Operated cash register, efficiently processing transactions and handling customer payments.
Waitress/ Shift Leader
New York City Pizza
Charleston
07.2020 - 08.2021
- Effectively restocked and arranged shelves in a timely manner, averaging approximately 50 boxes per hour.
- Collaborated with team members to receive and unload delivery truck, meticulously verifying inventory for accuracy as needed.
- Assisted customers in locating products and delivered exceptional customer service, resulting in a positive shopping experience.
- Ensured a clean and secure work environment by promptly removing any hazards or damaged products from the sales floor.
- Unloaded truck pallets and accurately displayed products in designated areas, including lifting heavy boxes over 50 pounds (ca. 23 kg).
Leasing Consultant
The Whitfield Company
Charleston
01.2016 - 01.2019
- Assisted clients in selecting suitable apartment homes based on preferences.
- Conducted property tours to showcase amenities and community features effectively.
- Managed lease agreements and ensured compliance with company policies.
- Developed strong relationships with residents to enhance community satisfaction.
- Coordinated maintenance requests and followed up on service completion.
- Maintained accurate records of leasing activities and tenant communications.
- Prepared lease agreements, collected security deposits and rent payments from tenants.
- Handled incoming calls regarding availability of units, pricing information and other inquiries.
- Conducted background checks on applicants.
- Checked rental eligibility by following company's verification process.
- Conducted informative and personalized tours, resulting in new leases.
Front Office Medical Assistant
Parkwood Pediatric Group
Charleston
01.2014 - 01.2016
- Applied HIPAA regulations to safeguard patient confidentiality and health information.
- Reviewed patients' insurance coverage and outstanding balances for precise billing accuracy.
- Managed schedules for five practitioners, enhancing overall workflow efficiency.
- Coordinated appointment scheduling through phone and in-person interactions.
- Welcomed patients and visitors to create a warm, inviting atmosphere.
- Prepared patient charts with demographic data prior to each visit for efficient operations.
SC Real Estate Agent
Coldwell Banker United
Summerville
01.2009 - 01.2011
- Represented buyers and sellers in major real estate transactions.
- Managed real estate transactions from initiation to closing.
- Promoted sales through advertising, open houses and Multiple Listing Services.
- Maintained current and accurate CRM database of prospective customers.
- Prepared forms needed for real estate transactions, including contracts, deeds, closing statements and leases.
- Researched and determined competitive market price.
- Serviced daily flow of leads to quickly identify and capitalize on sales opportunities.
- Kept sales moving forward by attending inspections, preparing contracts and mitigating any issues.
Education
Associate of Science - Biology, Nursing, General
Trident Technical College
Charleston, SC08.2012
Certificate - Medical Office Management
Medical University of South Carolina
Charleston, SC08.2010
Pre-licensing - Real Estate
Fortune Academy of Real Estate
Charleston, SC05.2007
Skills
- Overtime availability
- Flexible scheduling
- Overnight shifts
- Product sorting and labeling
- Pricing strategies
- Product coding and stacking
- Inventory management
- Record keeping and reporting
- Product rotation and damage reporting
- Stocking and replenishment
- Electric and manual pallet jack operation
- Shelf maintenance and replacement
- Work area upkeep
- Time management
Certification
- Associate Degree in Science, Trident Technical College, 2012
- Certified Medical Front Office Assistant, Parkwood Pediatric Group, 2010
- Basic Life Support Training, 2011
- SC Real Estate License, 2007, 2021
- Joined National Association of Realtors, 2007
- Member of Charleston Trident Multiple Listing Service, 2007
Accomplishments
- Consistently maintained high customer satisfaction ratings and positive company reviews on social media
- Recognized as Employee of the month for outstanding performance and team contributions.
- Used social media and local print ads to publicize vacant properties to the general public resulting in a less than 1% vacancy rate
References
- Margaret Covington, 1035 Jonnie Dodds Blvd Ste B2, Mount Pleasant, SC, 29464, (843) 952-9371
- Mary Erickson/ Store Manager, Aldi Food Market, 613 Jonnie Dodds Blvd, Mount Pleasant, SC, 29464, (315)-777-6488
- Manager/ Parkwood Pediatric Group, Savannah Hwy, Charleston, SC, 29407, (843) 556-8110
- Andrew Rivera, Executive Chef/ New York City Pizza, 109 East Bay St. Suite #102, Charleston, SC, 29401, (843) 769-1281
Languages
- English, Native/Bilingual
- Spanish, Limited
Timeline
Overnight Stocker
Harris Teeter Grocery Store
12.2022 - 03.2024
Retail Merchandiser Associate
Aldi Food Market
12.2021 - 10.2022
Waitress/ Shift Leader
New York City Pizza
07.2020 - 08.2021
Leasing Consultant
The Whitfield Company
01.2016 - 01.2019
Front Office Medical Assistant
Parkwood Pediatric Group
01.2014 - 01.2016
SC Real Estate Agent
Coldwell Banker United
01.2009 - 01.2011
Associate of Science - Biology, Nursing, General
Trident Technical College
Certificate - Medical Office Management
Medical University of South Carolina
Pre-licensing - Real Estate
Fortune Academy of Real Estate