Cheriece M. Dowdy
Columbia,SC
Summary
Energetic leasing professional offers wealth of experience in conducting property tours and launching successful marketing initiatives. Clear knowledge of federal fair housing laws and local regulations. Firm but fair when dealing with tenants concerning rents due, maintenance and neighbor complaints.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Senior Leasing Agent
Southwood Realty / Preserve at Windsor Lake
09.2020 - Current
- Market and show properties to prospective tenants
- Process rental applications and verify references
- Maintain knowledge of local rental market trends
- Ensure timely maintenance and property inspections
- Managed approximately 25 incoming calls and e-mails per day from tenants
Patient Experience Associate
Providence Health
01.2016 - 09.2020
- Greeted and assisted patients and visitors with professionalism and care
- Managed phone calls and directed inquiries to appropriate departments
- Scanned and verified insurance and identification documents
- Maintained confidentiality in compliance with HIPAA regulations
Student Nurse Technician
Palmetto Health Richland
01.2014 - 01.2016
- Assisted with patient assessments and documentation
- Monitored vital signs and supported clinical procedures
- Collaborated with nursing staff to implement care plans
Administrative Specialist
SC Department of Natural Resources
11.2006 - 01.2014
- Managed accounts receivable and reconciled payments
- Handled customer service inquiries and resolved issues
- Performed data entry, filing, and general office duties
Human Resources Specialist
SC Department of Juvenile Justice
08.2005 - 11.2006
- Conducted new employee orientations and processed HR paperwork
- Maintained confidential personnel records
- Processed payroll forms and leave requests
Education
Associate Degree - Administrative Office Technology
Midlands Technical College
Columbia, SC05.2020
Skills
- Contract preparation
- MRI and OneSite program software knowledge
- Social Media management
- Property management
- Fair Housing regulation knowledge
- Rent collection and deposit
- Conducting tours, maintenance coordination, and unit inspections
Certification
- Certificate – Medical Billing, Midlands Technical College, Columbia, SC
- Certificate – Medical Coding, Midlands Technical College, Columbia, SC
- South Carolina Property Management License
Summary of Qualifications
- Over 15 years of experience in administrative support and customer service
- Certified in Medical Billing and Coding
- Proficient in Microsoft Office Suite and Electronic Health Record (EHR) systems
- Strong communication, analytical, and problem-solving skills
- Ability to manage multiple tasks and meet deadlines efficiently
- Knowledge of HIPAA regulations and healthcare documentation
- Self-motivated with the ability to work independently and collaboratively
Timeline
Senior Leasing Agent
Southwood Realty / Preserve at Windsor Lake
09.2020 - Current
Patient Experience Associate
Providence Health
01.2016 - 09.2020
Student Nurse Technician
Palmetto Health Richland
01.2014 - 01.2016
Administrative Specialist
SC Department of Natural Resources
11.2006 - 01.2014
Human Resources Specialist
SC Department of Juvenile Justice
08.2005 - 11.2006
Associate Degree - Administrative Office Technology
Midlands Technical College