Cherly Jean
Columbia
Summary
A professional leader, who seeks to contribute to team success using excellent communication and motivational skills while paving the way for top achievers. Interested in climbing the ranks for a innovative company that welcomes creative thinking and breeds a culture of success. Brings a strong ability to work efficiently in a fast-paced environment while inspiring team members to greater heights, setting the bar at excellence through example.
Overview
16
16
years of professional experience
2
2
years of post-secondary education
Work History
Operations Manager
Prisma Health Richland
Columbia
08.2024 - Current
- Managed daily operations to ensure efficient patient care delivery.
- Coordinated staff schedules to optimize resource allocation and coverage.
- Developed operational protocols to enhance workflow efficiency across departments.
- Implemented process improvements to streamline administrative tasks and reduce delays.
- Oversaw inventory management for medical supplies and equipment usage.
- Trained new employees on operational procedures and best practices.
- Assisted in budget planning by analyzing operational costs and resource needs.
Property Manager
Wellington Realty
Dallas
03.2020 - 08.2024
- I am responsible for the efficient management of residential and commercial properties.
- This involves determining rates, marketing and filling vacancies, handling tenant relations, and overseeing maintenance.
Administrative Assistant
Ericsson
Plano
05.2014 - 05.2020
- Developed and maintained filing systems for efficient document retrieval.
- Assisted with preparation of reports and presentations for internal stakeholders.
- Supported procurement processes by maintaining inventory of office supplies.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
Assistant Manager
The Dorchester & The Manor
Pineville
08.2010 - 01.2014
- Greet clients, vendors, family
- Account record
- Data entry, processing monthly payments
- Update resident about community functions
- Community tours to new residents
Education
Accounting And Finance
UNC Charlotte
Charlotte, NC 06.2002 - 06.2004
Skills
- Customer relations strategies
- Management
- Microsoft Office Suites
- Developing customer service policies and procedures
- Leading a team of customer services staff
- Handling enquiries and complaints
- Authorizing refunds
- Keeping accurate records
- Helping to recruit
- Train and assess new staff
- Keeping up to date with customer service developments
- Excellent communication and people skills
- Strong motivational skills
- Planning and organizational skills
- The ability to multi-task
- Problem-solving skills
- Customer Relationship Management
- Relationship Management
- Loss Prevention
- Store Management Experience
- Recruiting
- Payroll
- Retail Management
Languages
English , Expert
French
Timeline
Operations Manager
Prisma Health Richland
08.2024 - Current
Property Manager
Wellington Realty
03.2020 - 08.2024
Administrative Assistant
Ericsson
05.2014 - 05.2020
Assistant Manager
The Dorchester & The Manor
08.2010 - 01.2014
Accounting And Finance
UNC Charlotte
06.2002 - 06.2004