Cheryl Violet
Orangeburg
Summary
Sales professional with a track record of success at HSI Security, specializing in lead generation and relationship management. Proficient in CRM software and telemarketing, consistently surpassing sales targets. Recognized for strong communication skills and ability to foster rapport, enhancing brand awareness and customer satisfaction.
Overview
17
17
years of professional experience
Work History
BDR 1
HSI Security
Seattle
08.2024 - Current
- Managed CRM database effectively, maintaining accurate records of all client interactions and sales activities
- Served as a liaison between customers and internal teams (product development, customer support) to ensure customer satisfaction throughout the sales process
- Increased brand awareness through targeted outreach efforts such as email campaigns, social media engagement, and content creation
- Achieved monthly/quarterly sales targets consistently by implementing effective prospecting techniques
- Nurtured long-term relationships with existing clients through regular communication channels (phone calls, emails)
- Maintained up-to-date knowledge of industry trends, competitor activities/products/services for effective positioning during client interactions
Appointment Setter/Telemarketer
Digital Dialers
Orangeburg
03.2018 - 04.2024
- Cold calling businesses and identifying decision maker
- Gather information on current copier/printer lease or ownership status
- Obtain current Vendor name and make/model of all machines used
- Set appointments for multiple Copier and Technology companies
- Meet and exceed monthly goals for all companies assigned to me.
- I am self disciplined and have extremely reliable internet and phone service to insure consistent connections and seamless communication.
- I am proficient with Microsoft office and the use of CRM's and find it effortless to quickly develop a connection and rapport with people.
Property Manager
STEVENS INVESTMENT HOLDINGS
Aiken
10.2013 - 03.2018
- Oversee maintenance and security of properties and equipment to maximize appearance and operation.
- Managed crews of 4-8 people on large and small projects ranging from landscaping, large tree removal and home site planning and preparation.
Tele sales Professional
ACE INDUSTRIAL SUPPLY
Tucson
05.2011 - 09.2013
- Cold and warm calling using proven scripts, communication skills and product knowledge to secure One Call Sales.
- Expertly overcame objections.
- Consistently met or exceeded sales goals.
- Built immediate rapport with customers through friendly and engaging attitude.
- Trained new representatives on call procedures and how to build rapport with customers to close sales.
- Proficient closing skills.
- Hit $5000 in sales my first week of employment and continually raised sales targets throughout my employment.
Telemarketer
Audiotel Leasing
Tucson
06.2009 - 05.2011
- Cold called businesses and quickly identified decision maker.
- Worked in a fast-paced center making over 200 calls per day.
- Excellent rebuttal skills while maintaining courteous demeanor.
- Consistently maintained a 90% closing rating.
- Perfect attendance and always prepared before shift start.
Education
Education - High school or equivalent
Newton North High School
Newton, MA08.1996
Skills
- Google Docs and Microsoft Office
- CRM software proficiency
- SalesLoft and Salesforce expertise
- Business development and sales
- Organizational skills
- Lead generation and prospecting
- Appointment scheduling and inside sales
- B2B relationship management
- Supervisory experience
- Phone etiquette and communication
Additional Information - Description
Excellent soft skills, always professional and courteous. Proficient time Management skills, able to communicate and form solid relationships with customers/ clients of all diversities.
Timeline
BDR 1
HSI Security
08.2024 - Current
Appointment Setter/Telemarketer
Digital Dialers
03.2018 - 04.2024
Property Manager
STEVENS INVESTMENT HOLDINGS
10.2013 - 03.2018
Tele sales Professional
ACE INDUSTRIAL SUPPLY
05.2011 - 09.2013
Telemarketer
Audiotel Leasing
06.2009 - 05.2011
Education - High school or equivalent
Newton North High School