Cheyenne Brown
Hartsville
Summary
Developed crucial skills in a fast-paced healthcare setting, including patient management and medical record maintenance. Demonstrates strong ability to adapt and learn, looking to transition into new field where these skills can be applied. Ready to contribute to a new team with focus on impactful and efficient work.
Overview
7
7
years of professional experience
Work History
Medical Staff
The Children's Group
02.2022 - Current
- Maintained strict confidentiality of sensitive patient information in accordance with HIPAA guidelines.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Experience with Relaymed and eClinical systems.
- Run lab test and draw blood for in house and send out testing.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Server/Waitress
Rhinehart's Oyster Bar
01.2020 - 02.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
Manager/Shift Leader
Pelicans Snowballs
02.2018 - 01.2021
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Trained new team members on company policies, procedures, and best practices to maintain consistent service standards.
- Oversaw daily operations, ensuring a clean, safe environment for both employees and customers.
Education
High School Diploma -
Harlem High School
Harlem, GA05-2019
Skills
- CPR certified
- Patient care
- HIPAA compliance
- Strong work ethic
- Exceptional customer service
Timeline
Medical Staff
The Children's Group
02.2022 - Current
Server/Waitress
Rhinehart's Oyster Bar
01.2020 - 02.2022
Manager/Shift Leader
Pelicans Snowballs
02.2018 - 01.2021
High School Diploma -
Harlem High School
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