Chloe Kirby
Greenwood
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
7
7
years of professional experience
Work History
Shift Supervisor
Starbucks
09.2023 - Current
- Helped store management meet standards of service and quality in daily operations.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Maintained clean and well-organized production areas.
- Enforced company policies and regulations with employees.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
Barista
Starbucks
03.2023 - 09.2023
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Learned special recipe items and seasonal offerings to best meet customer needs.
- Promoted additional items with beverages, increasing store sales.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
- Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
Digital Shopper
Walmart
02.2021 - 03.2023
- Tracked substitutions and informed customers of changes.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
Team Lead
Panera Bread
09.2018 - 02.2021
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals.
- Trained new team members by relaying information on company procedures and safety requirements.
- Worked different stations to provide optimal coverage and meet production goals.
Education
MBA -
Lander University
Greenwood, SC05-2025
Bachelor of Science - Political Science
Lander University
Greenwood, SC05-2023
High School Diploma -
Emerald High School
Greenwood, SC05-2019
Skills
- Inventory management
- Training and mentoring
- Clear communication
- Time management
- Problem-solving
- Attention to detail
- Punctual and reliable
- Punctuality and work ethic
- Research
- Fast learner
Timeline
Shift Supervisor
Starbucks
09.2023 - Current
Barista
Starbucks
03.2023 - 09.2023
Digital Shopper
Walmart
02.2021 - 03.2023
Team Lead
Panera Bread
09.2018 - 02.2021
MBA -
Lander University
Bachelor of Science - Political Science
Lander University
High School Diploma -
Emerald High School
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