Chris Delaney
Aiken
Summary
Results-driven District Manager known for exceptional productivity and efficiency in task completion. Possess specialized skills in operational management, team leadership, and financial analysis. Excel at communication, strategic planning, and problem-solving to achieve goals and improve store performance across the district.
Overview
20
20
years of professional experience
Work History
District Manager/Coverage District Manager
Michaels Arts and Crafts
Atlanta
12.2021 - Current
- Conducted regular store visits to ensure compliance with company policies, standards, and regulations.
- Regularly communicated updates regarding changes in corporate policies or procedures down through store level employees.
- Organized grand opening events in order to drive sales volume in the district's new store openings.
- Managed all personnel matters within the district including recruitment, hiring, performance reviews, disciplinary actions.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Recognized by senior management for providing exceptional customer service.
- Improved profit margins by effectively managing expenses, budget and overhead, increasing closings and optimizing product turns.
- Researched best practices in order to develop innovative solutions for addressing challenges company-wide.
- Provided guidance on policy interpretation and implementation of new initiatives.
Assistant Manager/Store Manager
Michaels Arts and Crafts
Augusta
02.2015 - 10.2023
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
- Prepared staff work schedules and assigned team members to specific duties.
- Evaluated store performance and incorporated feedback to implement improvement plans.
- Monitored employee performance and identified performance gaps for corrective action.
- Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
Assistant Store Manager
Walgreens
Aiken
05.2010 - 02.2015
- Manage day-to-day operations of the building, including the Pharmacy and Photo Department. Oversee and manage inventory levels, planogram execution, ordering, staffing and scheduling.
Assistant Manager/Field Support Specialist
Walmart
Aiken
06.2005 - 05.2010
- Assistant Manager - Run day-to-day operations of the building while directly managing the Garden Center, Automotive, Sporting Goods, Toys, and Electronics Departments.
- Field Support Specialist - Travel to Southern US Stores (Texas, Georgia, Alabama) and assist the Field Manager in the execution of total store remodels.
Education
Some College (No Degree) - Business Management
University of South Carolina Aiken
AikenSkills
- Inventory management
- Strategic planning
- Staff training and development
- Problem solving
- Operations management
- Effective communication
Timeline
District Manager/Coverage District Manager
Michaels Arts and Crafts
12.2021 - Current
Assistant Manager/Store Manager
Michaels Arts and Crafts
02.2015 - 10.2023
Assistant Store Manager
Walgreens
05.2010 - 02.2015
Assistant Manager/Field Support Specialist
Walmart
06.2005 - 05.2010
Some College (No Degree) - Business Management
University of South Carolina Aiken
Similar Profiles
Savanah TastetSavanah Tastet
Customer Experience Manager at Michaels Arts and CraftsCustomer Experience Manager at Michaels Arts and Crafts
Hodges GilmoreHodges Gilmore
Frame Builder at Michaels Arts and CraftsFrame Builder at Michaels Arts and Crafts
L ReidL Reid
Store Environment Team Member at Michaels Arts and CraftsStore Environment Team Member at Michaels Arts and Crafts