Chrisces Ann Warp
Myrtle Beach
Summary
Organized and detail-oriented professional with a diverse background in culinary services, customer support, and office administration. Experienced in coordinating daily operations, handling customer inquiries, managing documentation, and supporting team productivity. Brings a strong work ethic, adaptability, and a commitment to maintaining efficient and professional environments.
Overview
10
10
years of professional experience
Work History
Housekeeper
Riptide Hotel
Myrtle Beach, SC
04.2026 - Current
- Utilized commercial cleaning equipment to ensure high standards of hygiene and presentation.
- Maintained cleanliness and organization in guest rooms, common areas, and facilities.
- Collaborated with team members to optimize daily cleaning schedules and workflows.
- Trained new staff on proper cleaning techniques and hotel standards for efficiency.
Customer Service Representative
Digicel Group Limited
Kingston
07.2024 - 12.2025
- Resolved customer complaints and inquiries, enhancing customer experience and loyalty.
- Resolved customer complaints and inquiries with efficiency and professionalism.
- Utilized problem-solving techniques to resolve complex customer inquiries, improving overall satisfaction.
- Guided customers in product selection by providing tailored information on offerings, facilitating informed decisions.
Quality Assurance Analyst
Ibex Global
St Catherine
11.2018 - 01.2024
- Evaluated 75+ customer interactions weekly for compliance with quality standards, ensuring consistent service quality.
- Prepared detailed quality reports and performance analyses to support management decisions.
- Coached team members to enhance service performance and minimize errors.
- Evaluated over 75 customer interactions weekly to ensure compliance with quality standards.
Chef Assistant
A-Bar Kingston Restaurant & Lounge
Kingston
10.2017 - 05.2018
- Ensured compliance with food safety and sanitation regulations to maintain a safe kitchen environment.
- Coordinated setup of buffets and special events, aligning with head chef's vision and specifications.
- Supported cooks and kitchen staff by efficiently supplying necessary items, enabling smooth kitchen operations.
Front Desk Receptionist
Altamont Court Hotel
Kingston
06.2016 - 09.2017
- Assisted guests with check-in and check-out procedures ensuring accuracy of all paperwork related to their stay.
- Demonstrated strong organizational and multitasking skills to manage multiple tasks simultaneously.
- Used computer and database systems to verify information, process purchases and make notes.
Education
High School - Business
Children First School of Cosmetology
High School - Business
Eltham High School
Skills
- Client relations
- Task prioritization
- Inventory tracking
- Problem-solving
- Attention to detail
- Housekeeping techniques
- Basic cash handling
- Data management
- Multitasking efficiency
- Service quality
- Sanitation expertise
Timeline
Housekeeper
Riptide Hotel
04.2026 - Current
Customer Service Representative
Digicel Group Limited
07.2024 - 12.2025
Quality Assurance Analyst
Ibex Global
11.2018 - 01.2024
Chef Assistant
A-Bar Kingston Restaurant & Lounge
10.2017 - 05.2018
Front Desk Receptionist
Altamont Court Hotel
06.2016 - 09.2017
High School - Business
Eltham High School
High School - Business
Children First School of Cosmetology