Christian Menscer
Moncks Corner
Summary
Innovative IT Support Specialist with experience in selecting and setting up diverse technical equipment. Strong written and oral communication skills resulting in knowledgeable, satisfied customers. Excellent instructional and problem-solving skills reduce concerns related to new technology.
Overview
6
6
years of professional experience
Work History
Data Technician
Vision Technologies at Google Data Center
08.2023 - Current
- Pull, route, label and terminate cable
- Install and terminate low voltage and fiber optic cable
- Install cable racks, j-hooks, inner duct, and other related structures
- Install servers, switches, PDUs into server racks according to specifications
- Ensure quality and safety guidelines are being followed
- Evaluate, diagnose, troubleshoot cabling infrastructure systems, and perform repairs as necessary.
Data Technician
Akkodis at Google Data Center
07.2022 - 02.2023
- Proficiently perform hardware maintenance in a high-volume setting and exceed daily goals supporting operational success
- Secure user data by ensuring all media passing through data security is vetted and organized to corresponding locations
- Verify and report server issues via local supervisory chain and assist team members reaching out to troubleshoot core functions
- Thoroughly train new contractors to perform core functions for repair of network, server and infrastructure.
Transportation Coordinator, Operations Associate
Quantix
12.2020 - 07.2022
- Acts as the first point of customer service for all employees, vendors, and visitors, while maintaining an appropriate customer service attitude
- Manages truck inventory and traffic flows for the facility to ensure timely turn of product deliveries
- Assesses customer needs to prioritize shipping and receiving needs to increase customer satisfaction
- Creates and distributes summary reporting to carriers on shipments, receiving and issues
- Inspects containers, goods, and driver materials to safeguard materials and reconcile ledgers
- Tracks and trace shipments for on-time performance and proactive customer service communication
- Trained new employees in usage of software, Quantix intake procedures, customer service processes, security mechanisms, and logistics flows
- Performed periodic physical inventory of goods and materials in a 1million SQFT warehouse, reconciling that to customer and shipping documentation, and adding in the assessment of the viability of goods
- Troubleshoots system issues with HighJump, GoPort and Kober1 software tools to ensure daily operations continue in a high-volume environment.
Freight Processing Associate
Big Lots
05.2020 - 11.2020
- Tracked freight activities and prepared freight productivity metrics for weekly store reporting
- Prepared and staged new merchandise on the sales floor for effective sales performance
- Offload, storage, and inventory of goods from trucking containers to designated stockpile and display areas
- Reviewed design and assembly instructions, construction of goods, repair of defective or broken items
- Provided feedback to store leadership regarding team performance and their ability to meet freight metrics
- Aided in ongoing and specialty merchandising efforts, loss prevention exercises, and inventory control.
Store Associate
Piggly Wiggly
06.2017 - 09.2018
- Received product from the shipping docks, distributed them to the appropriate storage areas and circulated product throughout the sales floor
- Performed inventory and examination of merchandise to identify items for reorder, replenishment, or disposal due to expiration or damage
- Requisitioned merchandise from supplier based on available space, merchandise on hand, customer demand, or advertised specials.
Education
Associates in Science -
Trident Technical College
05.2020
Skills
- Network troubleshooting and proficient server repair
- Microsoft Office applications
- Hardware Diagnostics
- IT Support
Timeline
Data Technician
Vision Technologies at Google Data Center
08.2023 - Current
Data Technician
Akkodis at Google Data Center
07.2022 - 02.2023
Transportation Coordinator, Operations Associate
Quantix
12.2020 - 07.2022
Freight Processing Associate
Big Lots
05.2020 - 11.2020
Store Associate
Piggly Wiggly
06.2017 - 09.2018
Associates in Science -
Trident Technical College
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