Christian Worrell
Lexington
Summary
Seasoned 911 Telecommunicator with 14 years of expertise in public safety communications, including leadership positions as Shift Supervisor, Trainer, and Assistant Terminal Agency Coordinator (ATAC). Demonstrated proficiency in emergency call management, radio operations, NCIC compliance, and personnel development. Acknowledged for upholding operational integrity under pressure, ensuring legal compliance, and mentoring dispatch personnel to meet agency standards.
Overview
18
18
years of professional experience
3
3
Certifications
Work History
Communications Training Officer
Town Of Summerville
Summerville
10.2020 - Current
- Answer and process emergency and non-emergency 911 calls, accurately prioritizing incidents based on severity and officer safety.
- Dispatch police and fire units using Computer-Aided Dispatch (CAD) systems, while monitoring radio traffic for responder needs.
- Conduct NCIC, criminal history, warrant, and vehicle/person check in accordance with state and federal regulations.
- Provide clear pre-arrival instructions to callers during medical, fire, and law enforcement emergencies.
- Maintain composure and professionalism while handling traumatic, emotionally charged, or life-threatening situations.
- Accurately document call details, timestamps, and unit activity to ensure legal and operational accountability.
- Collaborate closely with supervisors, field units, and neighboring jurisdictions during major incidents.
- Assist in training or mentoring new dispatchers or trainees as assigned.
- Serve as Assistant Terminal Agency Coordinator (ATAC), maintaining NCIC compliance through accurate documentation and completion of required monthly warrant and wanted person validations.
Shift Supervisor/Telecommunications Officer
Williamsburg County 911
Kingstree
03.2008 - 01.2021
- Answer and process emergency and non-emergency 911 calls, accurately prioritizing incidents based on severity and officer safety.
- Dispatch police, fire, and EMS units using Computer-Aided Dispatch (CAD) systems, while monitoring radio traffic for responder needs.
- Conduct NCIC, criminal history, warrant, and vehicle/person checks in accordance with state and federal regulations.
- Provide clear pre-arrival instructions to callers during medical, fire, and law enforcement emergencies.
- Maintain composure and professionalism while handling traumatic, emotionally charged, or life-threatening situations.
- Accurately document call details, timestamps, and unit activity to ensure legal and operational accountability.
- Collaborate closely with supervisors, field units, and neighboring jurisdictions during major incidents.
- Developed, implemented, and documented monthly shift-specific training, ensuring all assigned personnel completed required in-service training, and maintained operational readiness.
- Serve as Assistant Terminal Agency Coordinator (ATAC), maintaining NCIC compliance through ensuring accurate documentation and assisting in completion of required monthly validations.
Education
Master of Science - Criminal Justice
Colorado Technical University
Colorado Springs, CO04-2019
Skills
- Emergency and non-emergency call processing
- Police, fire, and EMS dispatch
- Shift supervision and leadership
- Training and performance evaluation
- Computer-aided dispatch (CAD)
- Criminal history systems compliance
- Terminal agency compliance
- Wanted person validations
- High-risk call management
- Multi-channel radio operations
- Policy adherence and documentation
- Confidentiality and CJIS compliance
Certification
NCIC FULL FUNCTION CERTIFIED
Accomplishments
Knights of Columbus 2022 Dispatcher of the Year
Timeline
Communications Training Officer
Town Of Summerville
10.2020 - Current
Shift Supervisor/Telecommunications Officer
Williamsburg County 911
03.2008 - 01.2021
Master of Science - Criminal Justice
Colorado Technical University