Christie Garrison
Bonneau
Summary
Medical billing professional with expertise in healthcare coding and billing compliance. Proficient in reviewing clinical data and managing medical records to ensure accuracy and efficiency. Committed to enhancing healthcare delivery through effective patient interaction and responsive service.
Overview
26
26
years of professional experience
1
1
Certification
Work History
EMS Coder/Medical Biller
Berkeley County Government
Moncks Corner
12.2021 - Current
- Collaborated with billing team to verify absence of additional diagnosis codes for LCD and NCD coverage.
- Reviewed clinical data from medical records to assign ICD, CPT, and HCPCS codes accurately.
- Responded to coding inquiries from callers and internal departments promptly.
- Verified accuracy of patient and insurance information by reviewing account details, ensuring correct billing processes.
- Conducted code reviews to ensure adherence to coding standards and best practices, enhancing accuracy in billing.
- Maintained up-to-date knowledge of CPT and ICD-10 coding principles, regulations, and third-party billing requirements.
- Assigned additional diagnosis codes based on laboratory, radiology, pathology findings, and clinical studies.
- Safeguarded medical records to ensure patient confidentiality while providing responsive service.
Ophthalmic Technician/ Surgical Assistant
The Retina Center of Charleston
Charleston
02.2000 - 12.2021
- Performed patient screenings and vision tests for ocular health assessments.
- Calibrated and maintained ophthalmic equipment for accurate measurements.
- Educated patients on pre- and post-operative care to improve recovery adherence.
- Supported ophthalmologists during diagnostic procedures and surgeries.
- Managed appointment scheduling and follow-up communications for timely patient access.
- Operated diagnostic instruments, including optical coherence tomography and fundus cameras.
- Maintained sterilization of ophthalmic instruments according to protocols.
- Trained ophthalmic assistants, technicians, and interns on best practices.
- Maintained and calibrated ophthalmic equipment to ensure accurate measurements.
- Recorded patient histories and symptoms in electronic health records accurately.
- Provided compassionate patient care, addressing concerns and answering questions promptly.
- Operated diagnostic instruments such as optical coherence tomography and fundus cameras.
- Obtained and recorded patient medical history and operated ophthalmic equipment.
- Performed administrative tasks such as filing documents, answering phones.
- Maintained records of patient medical histories and test results.
- Verified insurance coverage for services provided at the practice.
- Participated in professional development opportunities to stay abreast of advancements in ophthalmic technology and techniques.
- Documented and updated patient records with precision, ensuring compliance with healthcare regulations.
- Responded to patient inquiries, offering empathetic support and accurate information.
- Managed patient flow to optimize clinic efficiency and minimize wait times.
- Assisted surgeons during retinal procedures using specialized instruments.
- Updated patient files to record medications prescribed and medical histories.
Education
Some College (No Degree) - Biology
Georgia Southern University
Statesboro, GASkills
- ICD coding
- CPT coding
- HCPCS coding
- Healthcare claim coding
- Medical billing
- Claims processing
- Billing compliance
- Coding error resolution
- Clinical data review
- Medical record management
- Medicare regulations
- Data management
- Code assignment research
- Medical terminology
- Patient interaction
Certification
- Certified Ambulance Coder
Timeline
EMS Coder/Medical Biller
Berkeley County Government
12.2021 - Current
Ophthalmic Technician/ Surgical Assistant
The Retina Center of Charleston
02.2000 - 12.2021
Some College (No Degree) - Biology
Georgia Southern University