Christina Kim
Beaufort,SC
Summary
Accomplished operations management professional bringing over 5 years of experience and advanced abilities in team building and workflow improvements. Innovative and analytical with excellent project management skills.
Overview
17
17
years of professional experience
Work History
Administrative Assistant
Lady's Island Middle School
10.2022 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Assisted coworkers and staff members with special tasks on daily basis.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Maintained visitor log for entering and leaving facility for security purposes.
Warranty Coordinator
Mattamy Homes
12.2015 - 04.2020
- Delegated tasks to administrative support staff to organize and improve office efficiency.
- Initiated timely project management within budget constraints for multi-faceted problems concerning executive leaders.
- Conducted ongoing reviews of program financial systems to assess cost control measures.
- Organized spaces, materials and catering support for internal and client-focused meetings.
- Mentored office employees on proper administrative procedures and how to use programs such as JD Edwards, keeping operations consistent and efficient for maximum performance.
- Organized meetings for executives and coordinated availability of conference rooms for participants.
- Supervised 11 administrative team members and provided constructive feedback, resulting in higher morale and increased employee retention.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Established and updated work schedules to account for changing staff levels and expected workloads.
- Managed costs and billing and resolved financial discrepancies effectively through organizational management of account information using JD Edwards software.
Legal Secretary
Florida States Attorneys Office
04.2013 - 12.2015
- Filed documents with courts on behalf of attorney.
- Scheduled all appointments, appearances and briefings.
- Diligently edited legal correspondence for grammar and spelling.
- Obtained signatures from attorneys for legal documents.
- Answered and directed calls using multi-line switchboard.
- Developed and maintained filing and retrieval systems.
- Scheduled and made appointments for 2 attorneys.
- Organized files for court proceedings.
- Organized envelopes, postage and mail correspondence for staff and management, maintaining postage meter and coordinating with delivery and courier services.
- Processed appeals, motions and pretrial agreements.
Deputy Clerk
Orange County Clerk Of The Courts
04.2008 - 07.2011
- Prepared and executed official documents in Clerk's absence to facilitate timely transactions and departmental functions.
- Tracked internal legal documents and verified submittal to Clerk's office for signature and execution to comply with predetermined guidelines.
- Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.
- Provided quality clerical support through data entry, document management, email correspondence and overseeing operation of office equipment.
- Issued Summons, Notice of Actions, Garnishments, Writs of Possession Electronically through ECF for Civil Department.
- Data Entry and Filing
Education
Associate of Science - Health Science
Technical College of The Low Country
Beaufort, SC12.2024
Skills
- Complex Problem Solving
- Staff Development and Training
- Regulatory Compliance
- Motivational Leadership
- Decision Making
- Handling Customer Complaints
- Team Building
- Schedule Coordination
Languages
Spanish
Native or Bilingual
Timeline
Administrative Assistant
Lady's Island Middle School
10.2022 - Current
Warranty Coordinator
Mattamy Homes
12.2015 - 04.2020
Legal Secretary
Florida States Attorneys Office
04.2013 - 12.2015
Deputy Clerk
Orange County Clerk Of The Courts
04.2008 - 07.2011
Associate of Science - Health Science
Technical College of The Low Country
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