Managing budget implementations, employee reviews, training, schedules, and contract negotiations.
Development and implementation of strategies to increase sales and profitability.
Managing a diverse crew, fostering a positive work environment.
Responsible for cash handling and bank deposits.
Independent Contract
ARISE
01.2021 - Current
Responsibilities include providing excellent customer services, processing inbound and outbound calls at high volume, processing orders, investing inquiries, and conflict resolution.
Successful completed eight week training course.
Sales Supervisor
Ollie's Bargain Outlet
05.2023 - 05.2024
Responsibilities include providing excellent customer services, merchandising, cash handling, facilitating cashier shift change, trained on open and close procedures.
Shift Manager
Cook Out Restaurants
06.2022 - 05.2023
Responsibilities include providing excellent customer services, manage crew of 4-15 staff high volume, employee training, and customer conflict resolution.
Responsible for opening and closing, cash handling, bank deposits, monitoring sales trends, labor adjustments, quality control, processing truck invoices, and data entry.
Completed six week MIT certification
Assistant Manager
Regal Cinema Entertainment
01.2021 - 01.2022
Responsibilities include providing excellent customer service, opening and closing, oversee all facility functions, managing a crew of 5-15 at high volume.
Responsible for candidate selection for interview and hire, new hire orientation and training, maintaining employee files, employee scheduling, theater movie scheduling, processing invoices, inventory control, cash handling, and Loomis armor car deposits.
Shift Manager
McDonald's
06.2019 - 01.2021
Responsibilities include providing excellent customer services, opening and closing, managing a crew of 5-15 high volume, employee training, monitoring sales trends, inventory control, facilitating shift change, cash handling, and data entry.
Completed eight week MIT certification
Owner
Small Business Owner
08.2009 - 03.2019
Operated a registered CACFP government funded facility regulated by the SC Department of Social Services.
Managed the facility expenses, accounts payable, formed lesson plans, and created meal schedules.
Education
Medical Office Management
Kaplan University
Skills
Customer service, People Management, Communications, Adaptability, Problem Resolution, Budgeting, Sales Experience, Cash Handling, Merchandising