Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Christopher Ash

Gable

Summary

Accomplished General Manager at Sandtrom Carbide Products Corp., adept in branding and staff supervision, significantly improved revenue through strategic sales and service strategies. Leveraged strong leadership and risk mitigation skills to foster team collaboration and enhance operational efficiency. Achieved notable customer satisfaction and loyalty by implementing innovative solutions and maintaining high service standards.

Overview

31
31
years of professional experience

Work History

General Manager

Sandtrom Carbide Products Corp.
Warwick
06.1994 - 01.2025
  • Created a positive work environment by developing team building activities that encouraged collaboration among departments.
  • Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
  • Conducted regular meetings with employess to review established objectives.
  • Supervised employees through planning, assignments, and direction.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Maintained relationships with vendors to obtain the best pricing on supplies and materials.
  • Designed sales and service strategies to improve revenue and retention.
  • Conducted market research to identify trends, opportunities, and threats in the industry.
  • Administered employee discipline through verbal and written warnings.
  • Maximized time and employee productivity, consolidating data, payroll and accounting programs into centralized systems.
  • Mitigated business risks by working closely with staff members and assessing performance.
  • Built and maintained loyal, long-term customer relationships through effective account management.
  • Monitored progress by establishing plans, budgets and measuring results.
  • Ensured compliance with local health department regulations regarding food safety standards.
  • Guided employess to promote smooth operations.
  • Prepared staff work schedules and assigned team members to specific duties.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Ensured compliance with applicable laws, regulations and industry standards pertaining to operations management.
  • Oversaw product development initiatives from concept through completion stages.
  • Assisted in the recruitment process by interviewing potential candidates for open positions.
  • Recruited, interviewed and hired qualified staff for open positions.
  • Formed and sustained strategic relationships with clients.
  • Managed inventory levels and conducted corrective action planning to minimize long-term costs.
  • Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
  • Established and maintained effective communication with staff members to ensure efficient operations.
  • Developed and implemented operational strategies to improve efficiency, reduce costs, and maximize customer satisfaction.
  • Coordinated training activities for employees to ensure compliance with company policies and procedures.
  • Recruited, trained and empowered employees to achieve key performance indicators.
  • Complied with company policies and government regulations to prevent and detect rule violations and protect organization from fines and lawsuits.
  • Created schedules and monitored payroll to remain within budget.
  • Delegated work to staff, setting priorities and goals.
  • Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
  • Identified areas of improvement in current business practices and collaborated with other departments to develop action plans for implementation.
  • Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
  • Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
  • Implemented successful business strategies to increase revenue and target new markets.
  • Created effective business plans to focus strategic decisions on long-term objectives.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Resolved customer complaints quickly while maintaining high quality standards of service delivery.
  • Structured HR consulting services to support clients during organizational developments and changes.
  • Trained employees on duties, policies and procedures.
  • Directed safety operations and maintained clean work environment to adhere to FDA and OSHA requirements.
  • Conducted employee evaluations to provide adequate feedback and recognize quality performance.
  • Managed inventory and supplies to ensure materials were available when needed.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Completed day-to-day duties accurately and efficiently.
  • Worked effectively in team environments to make the workplace more productive.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Identified needs of customers promptly and efficiently.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Operated equipment and machinery according to safety guidelines.
  • Operated a variety of machinery and tools safely and efficiently.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.

Education

Bachelor of Arts - Communications

University of Rhode Island
Kingston, RI
12-1993

Skills

  • Advertising and marketing
  • Branding
  • Sales
  • Staff supervision
  • Staff training/development
  • Risk mitigation
  • Product costing
  • Sound judgment
  • Team player
  • Project scope
  • Staff motivation
  • Safety protocol
  • Purchasing and planning
  • Human resources leadership
  • Efficient multi-tasker
  • Facility management
  • Product analysis
  • Sales planning and implementation
  • Budget allocation
  • Departmental operations management
  • Client relations
  • Global sales and marketing
  • Staffing
  • Purchasing
  • PC competent
  • Inventory control
  • Contract negotiations
  • New business development
  • Account management
  • Vendor sourcing
  • Loss prevention
  • Troubleshooting expertise

Affiliations

  • Coach, Manager, Board Member Cranston East Little League
  • Parent of active kids
  • cooking.

Timeline

General Manager

Sandtrom Carbide Products Corp.
06.1994 - 01.2025

Bachelor of Arts - Communications

University of Rhode Island
Christopher Ash