Christopher Cruvinel-Silva
North Charleston
Summary
Results-driven professional with extensive experience in customer service and inventory management at Dicks Sporting Goods. Proven ability to enhance sales performance and streamline delivery logistics. Skilled in heavy lifting and effective communication, consistently ensuring client satisfaction and operational efficiency. Recognized for resolving issues promptly and maintaining high standards in event coordination.
Overview
2
2
years of professional experience
Work History
Tile Setter
Self employed
Mount Pleasant
05.2025 - Current
- Installed tiles in residential and commercial spaces with precision.
- Prepared surfaces by cleaning, leveling, and applying underlayment materials.
- Cut tiles accurately utilizing hand tools and wet saws.
- Addressed client concerns promptly to maintain positive working relationships.
- Ensured cleanliness of work areas after completing each job assignment.
Retail Sales Associate
Dicks Sporting Goods Distribution Center
Summerville
08.2024 - 05.2025
- Stocking and Auditing Merchandise
- Maintained cleanliness of sales floor, including sweeping, dusting, and mopping as needed.
- Restocked damaged goods onto shelves after repairs had been made.
- Performed inventory counts of merchandise on a regular basis.
- Selling Merchandise and Plans
- Recommended additional products or services based on customer needs.
- Assisted customers in finding the right product for their needs.
- Collaborated with team members to maximize sales performance.
- Heavy lifting of Large Product
- Lifting large merchandise such as Kayaks, Basketball hoops, Tables and weight lifting equipment
Catering Server
Duvall
North Charleston
08.2023 - 08.2024
- Box Truck Stocking and Unloading
- Assisted in the organization of the warehouse by placing incoming items in designated areas.
- Secured cargo in trucks with straps, load bars, blocks and other materials.
- Kept track of inventory levels while loading and unloading vehicles and ensured accuracy at all times.
- Box Truck Delivery
- Loaded delivery truck with items for delivery.
- Checked for damaged goods during loading and unloading process and reported any discrepancies accordingly.
- Inspected truck before and after each shift to ensure safety of vehicle.
- Assisted warehouse personnel in loading and unloading cargo from trucks.
- Event Management
- Assisted in the development of event concepts and timelines according to client requirements.
- Received feedback from participants following completion of an event.
- Resolved any issues that arose during an event in a timely manner.
- Food Management
- Greeted guests in a friendly and welcoming manner.
- Communicated effectively with kitchen staff regarding order details, special requests, allergies.
- Provided excellent customer service by anticipating needs, responding promptly to requests, and following up to ensure satisfaction.
- Customer Service
- Greeted customers and provided exceptional customer service.
- Developed and implemented customer service policies and procedures to ensure consistent, high quality customer service.
- Supervised and coordinated activities of customer service representatives to ensure quality customer service was provided.
Education
High School Diploma -
Fort Dorchester High School
North Charleston, South Carolina05-2025
Skills
- Customer service
- Inventory management
- Sales strategies
- Event coordination
- Box truck operation
- Delivery logistics
- Heavy lifting (300 lbs)
- Stocking and unloading
- Warehouse operations
- Management skills
- Time management
- Safety protocols
- Problem resolution
- Effective communication
- Hand and power tools operation
Languages
2,4,5
Affiliations
- Gym
- Building and handy work
- Basketball
Languages
English
Native/ Bilingual
Portuguese
Limited
Timeline
Tile Setter
Self employed
05.2025 - Current
Retail Sales Associate
Dicks Sporting Goods Distribution Center
08.2024 - 05.2025
Catering Server
Duvall
08.2023 - 08.2024
High School Diploma -
Fort Dorchester High School