Christopher Heming

As the General Manager, I was responsible for everything within the four walls of the store including revenue, profitability, financial reporting, and inventory integrity. I acted as a visionary by setting the tone for the store, connecting services to products and building a friendly culture for my employees and driving sales excellence. I ensured we provided world-class customer experiences by partnering with vendors and other business areas, along with Best Buy stores in the MicroMarket.

• Lead the team to achieve financial targets and drive customer experience
• Hire, develop, and retain top talent
• Oversee labor management and scheduling based on business needs
• Mentored leadership team to enhance employee development through effective guidance.

As the Assistant Store Manager - Sales, I delivered a world-class customer experience while playing a vital role in implementing sales strategies and analyzing business results. I delivered on all aspects of the sales experience both inside and outside of the store. I was an essential part of the management family with total store responsibility, training and mentoring of associates, building an effective sales culture, and driving positive outcomes for the company.

• Enabled and empowered employees to deliver exceptional customer experiences.
• Led initiatives to maximize sales results and provided actionable course corrections.
• Analyze performance indicators against business strategies and lead my team to facilitate growth or improve results
• Implemented strategies that increased employee satisfaction, enhancing customer interactions.