Christopher Moyer
Gilbert
Summary
Dynamic Account Manager with a proven track record at Southern Crown Partners, excelling in client relations and issue resolution. Skilled in strategic planning and relationship building, I enhanced client satisfaction and loyalty while managing diverse accounts. Committed to delivering results through effective communication and collaboration, ensuring clients make informed decisions.
Overview
4
4
years of professional experience
Work History
Account Manager/Sales Representative
Southern Crown Partners
08.2022 - Current
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
- Cultivated long-term relationships with key stakeholders in assigned accounts, fostering trust and loyalty among clients.
- Provided comprehensive reporting on account performance, enabling clients to make data-driven decisions about future investments.
- Conducted regular account reviews to identify areas for improvement and ensure continued success.
- Implemented strategies to increase revenue from existing accounts through upselling and cross-selling initiatives.
- Streamlined internal processes for better efficiency in account management tasks.
- Improved overall team productivity by implementing best practices in organization and time management.
- Developed customized account plans for clients to help them achieve their business goals.
- Assisted in the development of training materials for new hires, ensuring smooth onboarding process.
- Monitored market trends to advise clients on potential impacts to their business, positioning as trusted advisor.
Stocker
IGA Grocery Store
10.2021 - 08.2022
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Answered customer questions and provided detailed product information.
- Performed inventory control, such as counting, and stocking merchandise.
- Greeted customers and directed to requested products.
- Maintained effective team member communication.
- Enhanced inventory accuracy by diligently organizing and maintaining stockroom shelves.
- Collaborated with team members to complete stocking tasks during peak business hours, maintaining a well-stocked sales floor.
- Contributed to store cleanliness, ensuring aisles were free from clutter and hazards for shopper safety.
- Improved customer satisfaction by promptly locating items and providing product information.
- Completed end-of-day tasks such as returning misplaced items to their correct locations, contributing to an organized sales floor for the next day''s business.
- Ensured proper rotation of perishable goods to maintain freshness and comply with health regulations.
- Assisted customers with special requests, enhancing their shopping experience at the store.
Education
High School Diploma -
Gilbert High School
Gilbert, SC05-2020
Skills
- Account management
- Customer service
- Teamwork and collaboration
- Client relations
- Strategic planning
- Relationship building and management
- Sales development
- Account oversight
- Issue resolution
- Networking skills
Accomplishments
After taking over as Account Manager for a route in April of 2023, I have received Account Manager of the month 3 times for my hard work and dedication to not only selling but maintaining relationships and completing my various other tasks on time and well done.
Timeline
Account Manager/Sales Representative
Southern Crown Partners
08.2022 - Current
Stocker
IGA Grocery Store
10.2021 - 08.2022
High School Diploma -
Gilbert High School
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