Dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
30
30
years of professional experience
Work History
Corporate Operations Manager
Nilson Van & Storage
11.2015 - Current
Duties include:
Established positive and effective communication among staff and organization leadership, reducing miscommunications, and missed deadlines.
Set, enforced, and optimized internal policies to maintain responsiveness to demands.
Trained office administration, at all 5 locations, on the MoversSuite system to include order entry, running reports and invoicing, Unigroup System, preparation of paperwork for all domestic & international military orders, COD orders and logistics orders
Trained General Managers and Operations Managers on the MoversSuite system to include order entry, running reports and local dispatching system, Unigroup System to include confirming drivers assigned-updating G11 Managed:
While holding the Corp Operations position, I have had 8 office administration employees that I am responsible for making sure invoicing is complete and correct - if not correct review, determine billing errors and review with the employees to make sure they understand their mistakes
I also have 5 General Managers and 5 Operations Managers that I oversee
I have personally managed Nilson’s Myrtle Beach, SC and Savannah, Ga locations, duties including Opening and closing, dispatching 4-6 crews, making sure all crews are loaded and are on the way to their jobs in a timely manner, hiring new local employees including labor and drivers - making sure they are trained properly, oversee warehouse manager give daily tasks to be completed, handled terminations, and also oversaw the P&L of the branch
I travel between all 5 Nilson locations to observe the daily operations, review and correct all issues noted
Accounting Clerk
Nilson Van & Storage
09.2013 - 07.2014
Duties include invoicing, logistics orders, domestic and international military shipments
Monitored status of logistics, domestic and international military accounts receivable and payable to facilitate prompt processing.
Move Coordinator
Nilson Van & Storage
09.2008 - 09.2013
Duties include working closely with the sales department in order to book long distance/local and school moves, customer service, preparing daily bank deposits, invoicing, accounts receivable, collections, account reconciliation, faxing, copying, scanning, reviewing time cards for payroll, close contact with shippers throughout entire move process
Data entry into excel and Microsoft word, Movers Suite System and Quotes 2 Go
Train employees to become a move coordinator
Insurance Specialist
Atlantic Physical Therapy
01.2003 - 01.2008
Duties include posting insurance and patient payments to patient accounts via PTOS system (from home and office), working closely with insurance department supervisor, auditing patient accounts, account reconciliation, patient scheduling, collecting patient payments, answer multi-line telephone system
Office Manager
J Mark Pilgreen Insurance Agency
01.1994 - 01.2002
Duties include preparing daily bank deposits, quarterly tax deposits, weekly payroll, sales of personal lines automobile and homeowner insurance, assisted the owner of the business
Education
Diploma -
West Craven High School
Vanceboro, NC
1992
Skills
Workflow Schedules
Quality Standards
Calendar Maintenance
Motivational Leadership
Cost Control
Additional Information
Unigroup 2010 Hear of Quality Winner
I have attended multiple Unigroup
Timeline
Corporate Operations Manager
Nilson Van & Storage
11.2015 - Current
Accounting Clerk
Nilson Van & Storage
09.2013 - 07.2014
Move Coordinator
Nilson Van & Storage
09.2008 - 09.2013
Insurance Specialist
Atlantic Physical Therapy
01.2003 - 01.2008
Office Manager
J Mark Pilgreen Insurance Agency
01.1994 - 01.2002
Diploma -
West Craven High School
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