Chyna French
Camden
Summary
Proven Sales Representative with a track record of enhancing client satisfaction and expanding customer bases, notably at Spectrum. Demonstrates exceptional interpersonal communication and sales expertise, consistently achieving top performer status. Skilled in fostering team collaboration and excelling in high-pressure environments, contributing to significant sales revenue growth.
Overview
6
6
years of professional experience
Work History
Sales Representative
Spectrum
08.2022 - 10.2024
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
Customer Service Advocate
Blue Cross and Blue Shield
07.2019 - 03.2022
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
- Managed high call volume during peak hours, prioritizing urgent cases while maintaining attention to detail.
- Maintained a positive work environment, fostering team collaboration and continuous improvement.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Retail Sales Associate
Sephora
10.2018 - 08.2019
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
Education
High School Diploma -
Camden High School
Camden, SC07-2015
Skills
- Interpersonal communication skills
- Sales expertise
- Problem-solving abilities
- Customer service excellence
- Team building
- Professionalism
Timeline
Sales Representative
Spectrum
08.2022 - 10.2024
Customer Service Advocate
Blue Cross and Blue Shield
07.2019 - 03.2022
Retail Sales Associate
Sephora
10.2018 - 08.2019
High School Diploma -
Camden High School
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