Ciara Montgomery
Conway
Summary
Results-driven professional in retail sales, known for high productivity and efficient task completion. Well-versed in customer service, inventory management, and sales strategy development. Excel at communication, problem-solving, and adaptability, ensuring exceptional customer experiences and team collaboration.
Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Reliable Sales Associate with strengths in inventory management, training and customer service. Friendly, knowledgeable and hard-working team player. Proven success in satisfying sales objectives and securing repeat patronage.
Upbeat, customer-focused Sales Associate with several years of experience in retail environments. Flexible and approachable, with strong organizational, and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments.
Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
9
9
years of professional experience
Work History
Sales Associate
Walmart
Conway
01.2018 - Current
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Developed trusting relationships with customers by making personal connections.
- Slice meat & cheese
- Cook hot food
- Clean to dehec/ecolab expectations
Sales Associate
Rue 21
Myrtle Beach
04.2016 - 11.2017
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Developed trusting relationships with customers by making personal connections.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Assisted customers with product selection, sizing and styling.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Handled customer complaints in a professional manner.
- Answered store and merchandise questions and led customers to wanted items.
- Computed purchases and received and processed cash or credit payment.
- Greeted customers to determine wants or needs.
- Processed transactions using a point-of-sale system.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Greeted customers and provided exceptional customer service.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Maintained cleanliness of store environment including floors, windows, displays.
- Organized stockroom shelves according to size, color or style.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Answered customer inquiries regarding product features, pricing, and availability.
- Answered incoming telephone calls to provide store, products and services information.
- Cleaned shelves, counters and tables to maintain organized store.
- Collected payments and provided accurate change.
- Engaged customers in friendly, professional dialogue to determine needs.
- Helped customers find specific products, answered questions, and offered product advice.
- Bagged or packaged purchases and wrapped gifts.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Wait Staff Member
Hwy 55 Burgers Shakes & Fries
Conway
03.2016 - 04.2016
- Ensured that all orders were taken correctly and in a timely manner.
- Processed payments accurately using cash registers or point-of-sale systems.
- Greeted and welcomed customers, providing them with menus.
- Set up tables in between patrons to reduce wait times.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Prepared tables by setting up linens, silverware and glassware.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Implemented sanitary food handling, holding and service protocols.
- Cleaned tables and chairs to prepare dining area for next customers.
- Explained menu items, describing ingredients and cooking methods upon request.
- Bussed tables quickly and efficiently while maintaining a neat appearance of the dining area.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Maintained cleanliness of work area throughout shift by wiping down surfaces, emptying garbage cans.
- Checked back with customers during meals to ensure satisfaction with food and service.
- Cleared table and bussed dishes to allow for quick setups.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Operated POS terminals to input orders, split bills and calculate totals.
- Prepared checks, itemizing total meal costs and taxes.
Education
High School Diploma -
Carolina Forest High School
Myrtle Beach, South Carolina06-2016
Some College (No Degree) - Certified Nursing Assistant
Professional Medical Training
Conway, SCSkills
- Customer service
- Point of sale
- Inventory management
- Visual merchandising
- Conflict resolution
- Relationship building
- Effective communication
- Time management
- Excellent people skills
- Organizational skills
- Microsoft applications proficiency
- Hospitality and accommodation
- Written and oral communication skills
- Positive and professional
- Continuous improvement
- Telephone etiquette
- Reliability
- Ability to lift 40 pounds
- Superb time management
- Attendance oversight
- Problem-solving skills
- Meeting deadlines
- POS system operation
Timeline
Sales Associate
Walmart
01.2018 - Current
Sales Associate
Rue 21
04.2016 - 11.2017
Wait Staff Member
Hwy 55 Burgers Shakes & Fries
03.2016 - 04.2016
High School Diploma -
Carolina Forest High School
Some College (No Degree) - Certified Nursing Assistant
Professional Medical Training