
Healthcare administrative professional with over 14 years of experience supporting patient care, clinical operations, scheduling, and office administration. Currently pursuing a Bachelor's degree in Healthcare Business Administration with hands-on administrative internship experience in emergency management and long-term care. Proven ability to coordinate daily operations, maintain regulatory compliance, improve workflows, support multidisciplinary teams, and deliver exceptional patient service. Skilled in scheduling, records management, quality improvement, staff collaboration, and healthcare operations with a strong commitment to operational excellence and patient satisfaction.
Hospital Assisted leadership and department managers with daily administrative operations. May 2026 – Jun 2026 Spartanburg, Sc Observed and participated in interdisciplinary team meetings to support patient care coordination and discharge planning. Maintained confidential records and ensured compliance with HIPAA and facility policies. Supported quality improvement initiatives aimed at enhancing patient outcomes and operational efficiency. Collaborated with nursing, rehabilitation, social services, and case management teams to promote continuity of care. Assisted with documentation and preparation of reports and presentations. Monitored project timelines and supported process improvement activities within the facility. Participated in resident activities and gained knowledge of long-term care regulations and standards. Shadowed case managers and rehabilitation staff to understand the continuum of care and patient transition processes. Communicated effectively with healthcare professionals, patients, and families to support a positive care experience.
Assisted with planning organizing, and coordinating projects to ensure the timely completion of objectives. Monitored project schedules, tracked progress, and maintained documentation and reports. Collaborated with team members and stakeholders to support project goals and improve communication. Participated in meetings and provided updates on project activities and milestones. Conducted research and gathered data to support decision-making and process improvements. Assisted with identifying risks, issues, and opportunities for improvement throughout project phases.