Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ciera Powell

Greer

Summary

Healthcare administrative professional with over 14 years of experience supporting patient care, clinical operations, scheduling, and office administration. Currently pursuing a Bachelor's degree in Healthcare Business Administration with hands-on administrative internship experience in emergency management and long-term care. Proven ability to coordinate daily operations, maintain regulatory compliance, improve workflows, support multidisciplinary teams, and deliver exceptional patient service. Skilled in scheduling, records management, quality improvement, staff collaboration, and healthcare operations with a strong commitment to operational excellence and patient satisfaction.

Overview

14
14
years of professional experience

Work History

REGISTERED MEDICAL ASSISTANT (RMA)

Apella Health
Greer
08.2026 - Current
  • Performed ECGs and labeled rhythm abnormalities, delivering reports that shortened cardiology review time.
  • Maintained accurate medication reconciliation lists at intake, preventing duplicate prescriptions and conflicting therapies.
  • Prepared and sterilized exam rooms, restocked cardiac supplies, and minimized appointment turnover delays.
  • Maintained confidential records, ensuring compliance with HIPAA and facility policies to protect patient privacy.
  • Collaborated with nursing, rehabilitation, social services, and case management teams to promote continuity of care.
  • Communicated effectively with healthcare professionals, patients, and families to support a positive care experience.
  • Observed and participated in interdisciplinary team meetings to support patient care coordination and discharge planning.
  • Contributed to quality improvement initiatives, driving enhancements in patient outcomes and operational effectiveness.
  • Monitored project timelines and supported process improvement activities within the facility.
  • Identified risks, issues, and opportunities for improvement throughout project phases.
  • Collaborated with team members and stakeholders to support project goals and improve communication.
  • Participated in resident activities and gained knowledge of long-term care regulations and standards.
  • Conducted research and gathered data to support decision-making and process improvements.

ADMINISTRATIVE INTERN

Spartanburg Restorative Care Hospital
Spartanburg
05.2026 - 06.2026

Hospital Assisted leadership and department managers with daily administrative operations. May 2026 – Jun 2026 Spartanburg, Sc Observed and participated in interdisciplinary team meetings to support patient care coordination and discharge planning. Maintained confidential records and ensured compliance with HIPAA and facility policies. Supported quality improvement initiatives aimed at enhancing patient outcomes and operational efficiency. Collaborated with nursing, rehabilitation, social services, and case management teams to promote continuity of care. Assisted with documentation and preparation of reports and presentations. Monitored project timelines and supported process improvement activities within the facility. Participated in resident activities and gained knowledge of long-term care regulations and standards. Shadowed case managers and rehabilitation staff to understand the continuum of care and patient transition processes. Communicated effectively with healthcare professionals, patients, and families to support a positive care experience.

ADMINISTRATIVE INTERN

Prisma Emergency Management
Greenville
09.2025 - 10.2025

Assisted with planning organizing, and coordinating projects to ensure the timely completion of objectives. Monitored project schedules, tracked progress, and maintained documentation and reports. Collaborated with team members and stakeholders to support project goals and improve communication. Participated in meetings and provided updates on project activities and milestones. Conducted research and gathered data to support decision-making and process improvements. Assisted with identifying risks, issues, and opportunities for improvement throughout project phases.

  • Assisted in managing patient records and scheduling appointments.
  • Facilitated communication between departments and healthcare staff to enhance collaboration.
  • Assisted with administrative tasks such as filing documents and entering data into systems.

REGISTERED MEDICAL ASSISTANT (RMA)

Duke Cardiology
Raleigh
02.2012 - 07.2022
  • Maintained accurate medication reconciliation lists at intake
  • Monitored medication orders to prevent duplicate prescriptions and conflicting therapies
  • Performed ECGs and labeled rhythm abnormalities
  • Delivered reports that shortened cardiology review time by streamlining information flow.
  • Prepared and sterilized exam rooms
  • restocked cardiac supplies, and reduced appointment turnover delays

Education

Bachelor of Science -

Ecpi University
Virginia Beach
07-2026

MEDICAL ASSISTANT -

Anthem Institute
Cherry Hill, Nj
11-2008

Skills

  • Clinical Documentation
  • Patient Management
  • Medical Supply Management
  • Records Management
  • Scheduling Software
  • Data Entry
  • Healthcare Administration
  • Time Management
  • Adaptability
  • Problem Solving
  • Team Collaboration
  • Organizational Skills
  • Attention to Detail
  • Critical Thinking
  • Interpersonal Skills
  • Customer Service

Timeline

REGISTERED MEDICAL ASSISTANT (RMA)

Apella Health
08.2026 - Current

ADMINISTRATIVE INTERN

Spartanburg Restorative Care Hospital
05.2026 - 06.2026

ADMINISTRATIVE INTERN

Prisma Emergency Management
09.2025 - 10.2025

REGISTERED MEDICAL ASSISTANT (RMA)

Duke Cardiology
02.2012 - 07.2022

Bachelor of Science -

Ecpi University

MEDICAL ASSISTANT -

Anthem Institute
Ciera Powell