Cindi Shaner
Simpsonville
Summary
Dedicated retail professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
4
4
years of professional experience
Work History
Assistant Store Manager
Big Lots
04.2023 - Current
- Rotated merchandise and displays to feature new products and promotions.
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
Freight Lead
Big Lots
01.2021 - 04.2023
- Loaded and unloaded trucks.
- Blocked and braced freight to prevent shifting and product damage during transport.
- Directed delivery trucks to shipping doors or designated areas and helped unload and load goods.
- Maintained clean and organized work area to improve efficiency and comply with regulations.
- Operated computer systems to track shipments to improve efficiency and accuracy.
- Collaborated with team members to resolve challenges and improve productivity.
- Operated pallet jacks to unload freight containers of varying weight and size.
Education
High School Diploma -
Mar Vista Senior High School
Imperial Beach, CA06.2017
Skills
- Customer Service
- Store Organization
- Stock management
- POS Systems
- Pricing and Markdowns
- Strategic Merchandising
- Records Management
Timeline
Assistant Store Manager
Big Lots
04.2023 - Current
Freight Lead
Big Lots
01.2021 - 04.2023
High School Diploma -
Mar Vista Senior High School
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