Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Claire Grogan

Columbia

Summary

Motivated and detail-oriented professional with a background in customer service and hospitality. Developed strong communication, problem-solving, and multitasking abilities through roles in high-volume, guest-focused environments. Known for delivering personalized service, managing fast-paced workflows, and fostering positive team dynamics. Experienced in creating memorable guest experiences, building lasting customer relationships, and maintaining a calm, professional demeanor under pressure.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Server

Truffles Cafe
07.2020 - 08.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.

Server

Chow Daddy's
07.2022 - 07.2024
  • Served food and beverages promptly with focused attention to customer needs.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained cleanliness and organization in dining area, contributing to welcoming atmosphere.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.

Education

May River High School
Bluffton, SC

Bachelor of Arts - Psychology

University of South Carolina
Columbia, SC
05-2026

Skills

  • Strong work ethic
  • Team collaboration
  • Problem-solving
  • Reliable and responsible
  • Exceptional customer service
  • Adaptability
  • Time management
  • Excellent communication skills

Certification

  • CNA - Certified Nursing Assistant

Timeline

Server

Chow Daddy's
07.2022 - 07.2024

Server

Truffles Cafe
07.2020 - 08.2024

May River High School

Bachelor of Arts - Psychology

University of South Carolina

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Claire Grogan