Clara Gustafson
North Charleston
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Property Manager
Property Management Services
08.2024 - Current
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
- Coordinated with legal counsel to resolve tenant disputes.
- Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
- Communicated effectively with owners, residents, and on-site associates.
- Kept properties in compliance with local, state, and federal regulations.
- Fostered a sense of community among residents through well-planned social events and activities that encouraged interaction amongst neighbors.
- Managed budgetary constraints to maximize profitability while maintaining high-quality living environments for residents.
Bartender
The Brick
01.2023 - 08.2024
- Upheld strict regulations for safe alcohol service and food safety.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Kept bar stocked with liquors, juices and garnishes for drinks.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Maintained impeccably clean, attractive and well-stocked bar area.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Server
Vickery's Bar and Grille on Shem Creek
08.2021 - 12.2022
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Assistant Property Manager
Property Management Services, Inc
06.2019 - 10.2021
- Assisted property manager in overseeing daily operations of residential and commercial properties
- Handled tenant inquiries, complaints, and maintenance requests promptly and professionally
- Conducted regular property inspections to ensure compliance with safety regulations and identify maintenance needs
- Maintained accurate records of all financial transactions including rent payments, security deposits, and expenses
- Managed rent collection process, ensuring timely payments from tenants and addressing any delinquencies
- Maintained positive relationships with tenants through effective communication channels including email updates or newsletters regarding property news or upcoming events
- Implemented cost-saving measures such as negotiating contracts with service providers to reduce operational expenses by XX%
Server/Hostess/Cashier
Kickin Chicken
06.2019 - 07.2020
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Server Assistant
Motor Supply Company
05.2018 - 07.2019
- Maintained a clean and organized dining area by routinely sweeping floors, wiping surfaces, and removing trash.
- Bussed tables between courses and load and unloaded trays to expedite tasks.
- Consistently exceeded expectations in maintaining high standards of cleanliness throughout the restaurant during busy shifts.
- Adapted quickly to changing circumstances, such as accommodating last-minute reservations or handling unexpected guest requests, demonstrating flexibility and professionalism under pressure.
Nanny
The Baltimores
08.2016 - 06.2017
- Managed children''s schedules effectively to ensure timely completion of homework, extracurricular activities, and daily routines.
- Collaborated closely with parents in establishing boundaries/rules within the household which helped maintain consistency across all environments.
- Assisted with light housekeeping duties as well as running errands.
- Created a fun and educational atmosphere by incorporating age-appropriate games and activities that promoted learning while keeping children entertained.
- Implemented consistent routines for naptime, bedtime, meal preparation, and other daily tasks to create stability within the home environment for the children in my care.
Server/Hostess/Cashier
Franke at Seaside
01.2015 - 08.2016
- Collaborated with kitchen staff to ensure timely delivery of food orders while maintaining high-quality standards.
- Successfully resolved customer complaints, ensuring repeat business and positive dining experiences.
- Trained new servers on company policies, procedures, and best practices for exceptional guest service.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Education
Bachelor of Science - Criminal Justice
Trident Technical College
Charleston, SC06-2027
Some college - Hospitality Managment
Midlands Technical College
Columbia, SC06.2019
Skills
- Time management
- Attention to detail
- Problem-solving abilities
- Excellent communication
- Inventory management
- Professionalism
- Relationship building
- Adaptability and flexibility
Certification
Driver's License
Additional Information
I am very hardworking and friendly. I work diligently by myself and with others.
Timeline
Property Manager
Property Management Services
08.2024 - Current
Bartender
The Brick
01.2023 - 08.2024
Server
Vickery's Bar and Grille on Shem Creek
08.2021 - 12.2022
Assistant Property Manager
Property Management Services, Inc
06.2019 - 10.2021
Server/Hostess/Cashier
Kickin Chicken
06.2019 - 07.2020
Server Assistant
Motor Supply Company
05.2018 - 07.2019
Nanny
The Baltimores
08.2016 - 06.2017
Server/Hostess/Cashier
Franke at Seaside
01.2015 - 08.2016
Some college - Hospitality Managment
Midlands Technical College
Driver's License
Bachelor of Science - Criminal Justice
Trident Technical College
Similar Profiles
SHUBHAM MUDGALSHUBHAM MUDGAL
Process Operations Support at RELIANCE PROJECT & PROPERTY MANAGEMENT SERVICES LIMITEDProcess Operations Support at RELIANCE PROJECT & PROPERTY MANAGEMENT SERVICES LIMITED
Ashley DejesusAshley Dejesus
Leasing Agent / Social Media Manager at Platinum Property Management ServicesLeasing Agent / Social Media Manager at Platinum Property Management Services
John O'ReillyJohn O'Reilly
Director of Maintenance at Golden Property Management ServicesDirector of Maintenance at Golden Property Management Services