Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Clayton Truman

Summerville

Summary

Results-driven sales professional with over 7 years of experience at Lowe’s, specializing in flooring and high-value project sales within a Central Selling environment. Proven ability to manage complex customer projects from initial consultation through close, while consistently driving revenue growth and customer satisfaction. Skilled in quote development, installation scope evaluation, and cross-functional coordination with installers and other necessary parties. Recognized for strong communication, problem-solving, and the ability to coach peers and improve team performance. Seeking to leverage leadership experience and sales expertise into a Central Selling Supervisor role.

Overview

7
7
years of professional experience

Work History

Central Selling Specialist

Lowe's Home Improvement
Mooresville, NC
09.2025 - Current

Demonstrated effective sales behaviors and implemented customer engagement strategies.

Directed all phases of flooring projects to ensure timely and successful completion.

Coordinated efforts with compliance and installation teams to streamline project execution.

Provided expertise and assistance to colleagues to enhance team collaboration.

Addressed escalated customer issues to enhance service satisfaction.

Appliances Sales Specialist

Lowe's Home Improvement
Grandville, MI
02.2025 - 08.2025

Achieved outstanding sales performance through strategic implementation of promotions and discounts.

Guided customers in selecting products and ensured timely delivery coordination.

Developed and sustained comprehensive understanding of product offerings to support sales initiatives.

Guaranteed exceptional customer satisfaction through proactive service and support.

Millwork Sales Specialist

Lowe's Home Improvement
Grandville, MI
03.2024 - 01.2025

Developed and implemented strategies for custom door and window orders, enhancing customer satisfaction and product offerings.

Assisted customers in making informed purchasing decisions to enhance satisfaction.

Developed accurate quotes to facilitate informed decision-making for clients.

Developed and maintained meaningful connections with customers to support business growth.

Customer Service Associate

Lowe's Home Improvement
Merrillville, IN And Grandville, MI
03.2019 - 03.2024

Directed team efforts to resolve issues and complete tasks efficiently.

Delivered exceptional front-line customer support to resolve inquiries and issues promptly.

Addressed and resolved customer inquiries and issues with efficiency.

Assisted sales teams in achieving operational goals. Supported store operations to enhance customer service. Collaborated with team members to streamline processes.

Education

No Degree - Sport Management

Grand Valley State University
Allendale, MI

High School Diploma -

Lake Central High School
Saint John, IN
05-2019

Skills

  • Goal oriented
  • CRM proficiency
  • Upselling strategies
  • Competitor analysis
  • Team Coaching and Peer Training
  • Performance Monitoring
  • Process Improvement and Workflow Optimization

Accomplishments

Accrued $676k+ in sales revenue in a partial year (Q3 - Q4)

Maintained an outstanding Sales per Hour of $2,556

Led a team of over 30 salespeople with a MRV Close Rate of 129%

Timeline

Central Selling Specialist

Lowe's Home Improvement
09.2025 - Current

Appliances Sales Specialist

Lowe's Home Improvement
02.2025 - 08.2025

Millwork Sales Specialist

Lowe's Home Improvement
03.2024 - 01.2025

Customer Service Associate

Lowe's Home Improvement
03.2019 - 03.2024

No Degree - Sport Management

Grand Valley State University

High School Diploma -

Lake Central High School
Clayton Truman