
Results-driven sales professional with over 7 years of experience at Lowe’s, specializing in flooring and high-value project sales within a Central Selling environment. Proven ability to manage complex customer projects from initial consultation through close, while consistently driving revenue growth and customer satisfaction. Skilled in quote development, installation scope evaluation, and cross-functional coordination with installers and other necessary parties. Recognized for strong communication, problem-solving, and the ability to coach peers and improve team performance. Seeking to leverage leadership experience and sales expertise into a Central Selling Supervisor role.
Demonstrated effective sales behaviors and implemented customer engagement strategies.
Directed all phases of flooring projects to ensure timely and successful completion.
Coordinated efforts with compliance and installation teams to streamline project execution.
Provided expertise and assistance to colleagues to enhance team collaboration.
Addressed escalated customer issues to enhance service satisfaction.
Achieved outstanding sales performance through strategic implementation of promotions and discounts.
Guided customers in selecting products and ensured timely delivery coordination.
Developed and sustained comprehensive understanding of product offerings to support sales initiatives.
Guaranteed exceptional customer satisfaction through proactive service and support.
Developed and implemented strategies for custom door and window orders, enhancing customer satisfaction and product offerings.
Assisted customers in making informed purchasing decisions to enhance satisfaction.
Developed accurate quotes to facilitate informed decision-making for clients.
Developed and maintained meaningful connections with customers to support business growth.
Directed team efforts to resolve issues and complete tasks efficiently.
Delivered exceptional front-line customer support to resolve inquiries and issues promptly.
Addressed and resolved customer inquiries and issues with efficiency.
Assisted sales teams in achieving operational goals. Supported store operations to enhance customer service. Collaborated with team members to streamline processes.
Accrued $676k+ in sales revenue in a partial year (Q3 - Q4)
Maintained an outstanding Sales per Hour of $2,556
Led a team of over 30 salespeople with a MRV Close Rate of 129%