Summary

Overview

Work History

Education

Skills

Certification

Timeline

Climere Johnson

Rock Hill

Summary

Pharmacy Technician with proven expertise at CVS Pharmacy in optimizing workflow and enhancing patient confidentiality. Skilled in pharmaceutical calculations and insurance billing, I successfully improved pharmacy productivity and trained new team members, ensuring exceptional service delivery and adherence to HIPAA regulations. Committed to maintaining high standards of drug safety and accuracy.I am also CPR certified and registered to vaccinate.

Overview

24

24

years of professional experience

1

1

Certification

Work History

Pharmacy Technician

CVS Pharmacy

09.2001 - Current

Answered incoming phone calls and addressed questions from customers and healthcare providers.
Stocked, labeled, and inventoried medication to keep accurate records.
Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
Counted and labeled prescriptions with correct item and quantity.
Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
Entered and processed patients' prescriptions into internal system.
Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.
Maximized pharmacy efficiency through effective communication with staff members and adherence to procedures.
Collected co-payments or full payments from customers.
Ordered medicines daily to replenish stock and increase inventory in anticipation of need.

Education

Certificate - CNA

York Technical College

Rock Hill, SC

07.2005

Diploma -

Rock Hill High School

Rock Hill, SC

06.1997

Skills

Problem-solving skills
Team collaboration
Confidentiality and HIPAA
Workflow optimization
Insurance billing
Patient confidentiality

Insurance verification
HIPAA
Labeling accuracy
Drug safety
Pharmaceutical calculations
Interpreting and processing medication orders

Certification

Cpr

Vaccinator

Notary

Timeline

Pharmacy Technician

CVS Pharmacy

09.2001 - Current

Certificate - CNA

York Technical College

Diploma -

Rock Hill High School