Cody Rauch
Lexington
Summary
Versatile avionics and armament repairer with hands-on experience in electronics maintenance through the South Carolina Army National Guard. Demonstrates strong organizational skills and attention to detail, effectively managing tasks. Proven ability to maintain high standards of cleanliness and safety in a retail environment, ensuring customer satisfaction. Recently completed Boot Camp and Advanced Individual Training, enhancing technical skills and work ethic.
Overview
3
3
years of professional experience
2025
2025
years of post-secondary education
Work History
Lot Associate
The Home Depot Inc
Lexington
08.2023 - 02.2024
- Assisted other departments within the store with tasks related to stocking shelves, cleaning floors, organizing merchandise displays.
- Provided support to customers with special needs such as wheelchairs or carts when navigating through the store's entrance area.
- Ensured that all safety protocols were followed while directing traffic in the parking lot.
- Greeted customers and answered questions regarding store layout, product locations, and parking lot availability.
- Conducted daily inspections of designated areas of the store's exterior including sidewalks, landscaping, lighting fixtures, signage.
- Maintained a neat and orderly parking lot by sweeping, picking up trash, and removing debris.
- Assisted with loading and unloading items from vehicles as requested by customers or other team members.
- Resolved customer complaints promptly and professionally.
- Communicated regularly with other Lot Associates via radio headsets to coordinate efficient customer service operations.
- Responded promptly and professionally to inquiries from customers regarding store policies and procedures related to access control.
- Inspected cars for damage upon entry into the parking lot to document any existing issues prior to customer arrival.
- Performed routine maintenance on equipment used in the parking lot such as snow blowers, brooms, and shovels.
- Provided assistance to customers with locating their vehicle in the parking lot using ticket information or car descriptions.
- Reported any unsafe conditions observed in the store's exterior area such as broken pavement tiles or malfunctioning lights.
- Removed trash bags from front of store and parking lot trash cans to appropriate garbage disposal areas.
- Escorted customers through parking lot, assisting with transporting and loading merchandise into cars and truck beds safely.
- Gathered stray carts from parking lot and within store to free aisles and parking lot of obstacles.
- Retrieved flat beds and lumber carts from within store aisles and parking lot cart corrals to make available for customers entering store.
- Loaded cement bags, mulch, and other heavy or impractical merchandise from store aisles and storage room onto carts for delivery to customers in parking lot.
- Monitored activity at store entrance to maintain clean environment and identify suspicious activity.
- Maintained sufficient number of shopping carts at front entrance of store, retrieving additional carts from parking lot as necessary.
- Collected trash scattered about parking lot or left in carts to provide customers with clean, comfortable shopping environment.
- Thanked customers upon departure from store to leave positive impression of customer service.
- Greeted customers entering store and directed towards appropriate departments to aid in prompt location of desired products or service providers.
- Maintained cleanliness, neatness and organization of customer areas.
Cashier/Cook
Rush’s
Lexington
06.2021 - 04.2022
- Answered customer inquiries regarding store policies and procedures.
- Greeted customers and answered any questions they had about the store's products and services.
- Followed company security procedures for handling large sums of money.
- Conducted price checks for special orders or discounts as requested by customers.
- Resolved customer complaints professionally in accordance with company policy.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Performed other duties as assigned by management.
- Issued receipts, refunds, credits or change due to customers.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Operated cash register or POS system to receive payment by cash, check and credit card.
Education
River Bluff High School
Lexington, South CarolinaSkills
- Customer service
- Safety compliance
- Inventory management
- Hand tools
- Time management
- Problem solving
- Equipment maintenance
- Effective communication
- Attention to detail
- Merchandise handling
- Heavy lifting
- Loading and unloading
- Cleanliness maintenance
- Basic automotive maintenance
- Diagnostics
- Suspension systems
- Technical troubleshooting
Timeline
Lot Associate
The Home Depot Inc
08.2023 - 02.2024
Cashier/Cook
Rush’s
06.2021 - 04.2022
River Bluff High School