Colby Rasmussen
Beaufort
Summary
Dynamic Service Technician with a proven track record at CenturyLink Communications, excelling in installation and repair. Recognized for exceptional customer service and attention to detail, I effectively communicated technical solutions, enhancing client satisfaction. Skilled in troubleshooting and preventive maintenance, I consistently ensured quality and safety in all operations.
Overview
2026
2026
years of professional experience
Work History
Service Technician
CenturyLink Communications
- Explained diagnostic findings to customers and outlined repair or service options.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Effectively communicated technical information to non-technical clients, ensuring proper understanding and utilization of equipment features.
- Responded to customer inquiries quickly and professionally to increase satisfaction.
Partner
Lowcountry Window Tinting
01.2005 - Current
- Maintained quality standards during installation of both automotive and residential window films.
- Achieved prompt and efficient job completion.
- Offered technical expertise to enhance crew operations.
Field Service Rep
Riterug
01.2023 - 01.2025
- Liaison between the builder and installers/employer
- Assured a safe working environment
- Quality control both before and after installation
- Assured time frame and materials were correct for the job
Education
Graduation -
Battery Creek High
Beaufort, SC1991
Skills
- Installation and repair
- Attention to detail
- Preventive Maintenance
- Customer service
- Work with minimal supervision
- Punctual and reliable
- Troubleshooting skills
- Repair techniques
Timeline
Field Service Rep
Riterug
01.2023 - 01.2025
Partner
Lowcountry Window Tinting
01.2005 - Current
Service Technician
CenturyLink Communications
Graduation -
Battery Creek High
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