COLLETTE SANCHO
Elgin
Summary
Dynamic Senior Population Health Associate at Vytalize Health, skilled in care coordination, patient data analysis, and value-based care. Proven track record in enhancing patient outcomes and reducing costs through strategic program development. Experienced in supporting Federally Qualified Health Centers (FQHCs), Rural Health Clinics (RHCs), and independent practices within Accountable Care Organization (ACO) models. Proficient in ICD-10 coding and recognized for exceptional communication skills, driving effective collaboration across multidisciplinary teams.
Overview
15
15
years of professional experience
Work History
Senior Population Health Associate
Vytalize Health
01.2023 - Current
- Support and advise FQHCs, RHCs Independent practices, providers, and staff on their transformation efforts towards value-based care.
- Monitor satisfaction and risks to success in population health, ensuring appropriate communication with leadership and program leads.
- Lead development and evaluation of care coordination programs to improve patient outcomes in an ACO setting.
- Collaborate with multidisciplinary teams to optimize care delivery and reduce healthcare. costs.
- Analyze patient data and use ACO tools to identify high-risk patients and track performance metrics.
- Facilitate transitions of care and coordinate across hospitals, SNFs, and home health providers.
- Present performance reports to ACO leadership and contribute to strategic planning committees.
Population Health Associate
Vytalize Health
01.2022 - 12.2022
- Supported development of care management strategies aligned with ACO standards.
- Built relationships with providers to reduce service duplication and improve outcomes.
- Used data insights to help shape cost-effective interventions and patient outreach programs.
Case Manager
Vytalize Health
04.2021 - 01.2022
- Managed care plans for high-risk patients, coordinating services and resources to support safe, timely care delivery.
- Arranged home care, DME, transportation, and referrals to community resources.
Medical Coder and Biller
Pediatric Associates of Westfield
05.2018 - 03.2021
- Coded diagnoses and procedures using ICD-10/CPT for pediatric patients.
- Ensured clean claims submission, addressed billing denials, and improved reimbursement accuracy.
- Conducted internal audits to maintain billing compliance.
Staffing Coordinator / HR Assistant
Atrium Health & Senior Living
02.2018 - 05.2018
- Created staff schedules and coordinated recruitment and onboarding processes.
- Maintained employee records and supported payroll/timekeeping systems.
Office Manager / Medical Biller & Coder
IMMC Health
03.2014 - 02.2018
- Supervised office operations including scheduling, patient services, and billing.
- Trained front desk staff and optimized workflows to enhance patient satisfaction and efficiency.
Staffing Coordinator
Greenhill Retirement Community
01.2013 - 01.2018
- Led scheduling, staffing compliance, and performance management for long-term care facility.
- Supported regulatory preparedness and documentation accuracy.
Certified Nursing Assistant (Weekend)
Greenhill Retirement Community
05.2013 - 01.2015
- Assisted residents with daily living activities and monitored vital signs.
- Provided emotional and physical support in accordance with individual care plans.
Personal Care Aide
Heart to Heart Home Care
12.2011 - 05.2013
- Delivered home-based personal care and medication reminders.
- Documented observations and collaborated with families and care teams.
Paralegal Assistant
Chadbourne & Parke LLP
06.2010 - 01.2011
- Supported legal research, document preparation, and case file organization.
- Coordinated trial preparation, client meetings, and document submissions.
Education
Bachelor's Degree - Healthcare Administration
Walden University
03.2023
Certified Nursing Assistant -
HPI School of Allied Health
Union, NJ01.2014
Personal Care Assistant -
Heart To Heart Home Care
08.2012
Home Health Aide Certificate -
HPI School of Allied Health
Union, NJ01.2011
Skills
- Athena Health
- AdvancedMD
- EClinicalWorks
- PrimeSuite
- Epic
- Tableau
- Salesforce
- ICD-10, CPT and HCPCS Coding
- Billing and Claims Processing
- Population health management
- Process Improvement
- Case Management and Care Coordination
- Patient Scheduling & Records Management
- HIPAA Compliance
- Insurance Verification
- QuickBooks
- Office Management
- Human Resources
- Employee Onboarding
- Staff Scheduling
- Performance Management
- Excellent Communication
- Interpersonal Skills
- Critical Thinking Aptitude
- Decision-making
References
Available upon request.
Timeline
Senior Population Health Associate
Vytalize Health
01.2023 - Current
Population Health Associate
Vytalize Health
01.2022 - 12.2022
Case Manager
Vytalize Health
04.2021 - 01.2022
Medical Coder and Biller
Pediatric Associates of Westfield
05.2018 - 03.2021
Staffing Coordinator / HR Assistant
Atrium Health & Senior Living
02.2018 - 05.2018
Office Manager / Medical Biller & Coder
IMMC Health
03.2014 - 02.2018
Certified Nursing Assistant (Weekend)
Greenhill Retirement Community
05.2013 - 01.2015
Staffing Coordinator
Greenhill Retirement Community
01.2013 - 01.2018
Personal Care Aide
Heart to Heart Home Care
12.2011 - 05.2013
Paralegal Assistant
Chadbourne & Parke LLP
06.2010 - 01.2011
Bachelor's Degree - Healthcare Administration
Walden University
Certified Nursing Assistant -
HPI School of Allied Health
Personal Care Assistant -
Heart To Heart Home Care
Home Health Aide Certificate -
HPI School of Allied Health